Hi! I need some help on my 4 year old Sony Z2! I thought I deleted Avast Anti Theft a long time ago. For some reason, the alarm set off whilst it was in my bag. I managed to somehow turn the alarm off but my PIN does not work. After putting the PIN in, it keeps going in circles. I do not even get an option to reset my PIN! The bottom left of the number pad is empty. I tried accessing the phone through My Avast but to no avail.
I tried in the first few seconds to delete the app in My Settings but the lock screen pops up before I can even click the uninstall button. Can anyone suggest a workaround? I am running lollipop. I have so much info for work on it so a hard reset is the last resort! Much thanks in advance!