Running Avast 4.8 Windows xp is os…IE for browser. I’ve been playing an online game for ages…even after I first started using avast. Now, just today, it has suddenly declared that my game is adware…and will NOT allow me to access it. How do I make Avast leave my game alone?
here’s what it is calling adware:
http://l.yimg.com/jh/games/popcap/zuma/popcaploader_v6.cab\PopCapLoader.dll
Check this post over here http://forum.avast.com/index.php?topic=35707.msg300129#msg300129
If you doesn’t understand then follow this few steps.
1.Go here VirusTotal
2.Submit the file to VirusTotal
3.After that, post the result on your next post.
If you’re sure it’s clean, if VirusTotal returns clean, and you know it’s a false positive, you can add the file to the avast Exclusion lists or wait a little for they to correct the detection. They’re usually very fast on this.
Tried to send the file information to VirusTotal as you suggested, but it just told me 0 bytes received. Also, I’m sure it’s clean, but even if I add it to the exclusion list, it’s still stopping the game cold and won’t let me access it.
You can’t send it whilst it is in the avast chest, that is the usual reason for the 0 byte file size ?
You need to export it to a temporary (not the original) location and upload from there.
Create a folder called Suspect in the C:\ drive, e.g. C:\Suspect. Now exclude that folder in the Standard Shield, Customize, Advanced, Add, type (or copy and paste) C:\Suspect* That will stop the standard shield scanning any file you put in that folder. You should now be able to export any file in the chest to this folder and upload it to VirusTotal without avast alerting.
Where are you adding it to the exclusions as it is the standard shield one that is omportant for on-access scanning.
You need to add it to both lists (the full path is required or the use of the wildcards), add it to the exclusions lists:
Standard Shield, Customize, Advanced, Add and
Program Settings, Exclusions
Try to update your avast installation and see if the false positive has gone away…
Conji - I have been having the same problem as you have with this popcaploader.dll program.
Not sure which game in particular you are using from Yahoo, but I use this file or program with the game “Bejeweled”. What I have had to do is disable the resident “Standard Shield” of Avast until I start my game, then re-enable it under Avast. I should not have to do this. Have had trouble telling Avast to ignore this file also during scans, although I may have finally succeeded with that. It was popping up as spyware everytime I did an Avast scan.
One interesting note - I have tried several other Anti-Spyware and Anti-Virus software programs like PC Tools Spyware Doctor and Grisoft AVG … they all seem to flag this file popcaploader.dll as spyware (or a virus?). It is very hard for me to believe that a game at a Yahoo web site is going to have something dangerous in it?
Well… if you call adware dangerous… I won’t trust in all published in Yahoo site, specially that some people think that adware is not dangerous…