Hi,
since I installed avast (4.6 home), I am unable
to send Mails.
I use Win XP SP2, Outlook express.
The following message is been displayed:
“Der Server unterstützt SSL nicht (The server doesn´t support SSL). Konto: ‘pop3.web.de’, Server: ‘smtp.web.de’, Protokoll: SMTP, Serverantwort(servermessage): ‘250 HELP’, Port: 25, Secure (SSL): Ja, Serverfehler (server error): 250, Fehlernummer (error no.): 0x800CCC7D”
does anyone have an idea ?
Thanks in advance.
best regards
wobs
Does your email requires ssl?
If not disable it in the mail settings.
If it does require ssl:
Avast does not support it.
Avast doesn’t support SSL mail (nor do other AV scanners). It is encrypted from the client (OE) to the server and Avast can’t read it. Turn off either SMTP scanning in Avast! or SSL in OE.
How come you’re using SSL SMTP over port 25 (it’s usually 465)? Are the port details in OE set up correctly?
Or maybe it’s a negotiated SSL version (the “STARTTLS” feature)…
OE uses TLS and labels it SSL on port 25. Maybe it actuallys uses SSL if you change the port to 465?? Thunderbird has separate boxes and uses SSL on port 465 and TLS on port 25. Sure confuses me.
HI,
thank you (all) for your help. I could solve my problem
and learned al lot.
Best regards
Wobs
Hey wobs, and the solution was…? 
Thx Vlk
Hi,
because I wanted to send my password
encrypted to the mail server, I stoped the
scanning of outgoing mails.
It seems to me, that this is the only way.
Best regards
wobs
If you still want to use SSL on your incoming (POP3) mail, see the thread http://forum.avast.com/index.php?topic=11136.msg94606#msg94606 .