This morning when I switched on my computer, I was met with a black screen - no happy welcoming Windows 7! I managed to get everything operating by going through the Windows Task Manager, but a pop up popped up saying a malicious URL was blocked. It seems it’s affecting my winlogon.exe file :o and that’s why I have no desktop or anything. How do I get rid of this??? I ran the Microsoft Malicious Software Removal Tool (Jan 2012) and that detected nothing.
Bearing in mind I have absolutely no idea how computers operate, any advice will have to be in EXTREMELY basic English instructions!! Sorry to all you helpful computer boffins. I only know how to work the computer, not how they work!!! Hope someone can help!!!
Oh dear!! Restarted computer and it came up with “My Documents”. Still a black screen :-\ A stupid question for you (told you I know nothing!!!) but did the winlogon.exe get deleted when I restarted the computer now because of that Trojan downloader thingy?
Thanks Pondus!! Ended up doing everything, including the Rogue Killer (which I should have done first but as usual I don’t read instructions properly!!! : ) and all seems back to normal again after I restarted the computer!!! Thanks again for all your help!!! My nerves are shot!!! I have this love hate relationship with computers. This is our 4th computer in 6 years so I was freaking out a bit!!! But all good now!! ;D
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Yes, thank you!!! Everything appeared to be ok yesterday and this morning when I switched on the computer all was still good ;D. I am sooooooooo glad you guys were able to help!!! Once again, thank you!!! ;D