Malicious URL Blocked

I am running Windows 8 and just recovered my hard drive from a back up image file. I started getting the Avast Malicious URL blocked message almost every time I click to open an email. I ran CCleaner, Malware Byte and Avast full scans already without any success. This is a Dell 530 Inspiron with 3 Gigs RAM and 500 GB hard drive. I looked at a thread on this subject but it said some of the solution was not yet compatible with Windows 8.

Thanks much for your help.

follow instructions and attach logs (not copy and paste) http://forum.avast.com/index.php?topic=53253.0

run in order listed
AdwCleaner / Malwarebytes / OTL / aswMBR

when done, removal experts will be notified and help you
when finish, all tools used will be removed

I am attempting to reply to Pondus again. As requested I am attaching the files you asked for. Hopefully it will go through this time.

Argus is notified. He help you out. :wink:

kgygaavl.sys :
Vexira: Trojan.Win32.Diple.okk
Norman: Trojan.Win32.FakeAv.arla
A-Squared: Trojan.Win32.VB.aqrj
Ikarus: Trojan.Win32.VBKrypt.ccwr
Rising: Trojan-Ransom.Win32.Gimemo.aaz
Prevx: Backdoor.Win32.Poison.cilu
Sunbelt Software: Trojan.Win32.Genome.svmg
Avast-Commercial: Trojan-PSW.Win32.VKont.bdk

Malwarebytes was not updated when you did the scan (week old signatures) …always click update button before you start a scan :wink:

also attach aswMBR log if you have it…

Does this only occur when you open e-mails ? Is it a specific one or any

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKCU\..\SearchScopes\{AD5A96C8-08CB-4BE5-92DA-AD0D0A982F42}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3240727&CUI=UN30803840692548723
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\EXTENSIONS\\{B21F5E31-B8E8-41CD-B74C-168A71A10E49}: C:\Users\Winston\AppData\Local\GreatArcadeHits\gahff.xpi [2013/10/07 14:12:46 | 000,010,541 | ---- | M] ()
[2013/10/07 14:12:51 | 000,003,746 | ---- | M] () -- C:\Users\Winston\AppData\Roaming\Mozilla\Firefox\Profiles\pzrf4nm2.default\searchplugins\safeguard-secure-search.xml
O2 - BHO: (GreatArcadeHits Add-on) - {D0C21091-FF8E-432C-9006-0540E81BA9D7} - C:\Users\Winston\AppData\Local\GreatArcadeHits\GreatArcadeHitsIE.dll (GreatArcadeHits)
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O4 - HKLM..\Run: [NPSStartup] File not found
[2013/10/07 14:12:46 | 000,000,000 | ---D | C] -- C:\Users\Winston\AppData\Local\GreatArcadeHits
[2013/10/07 14:12:40 | 000,003,746 | ---- | M] () -- C:\Program Files\Mozilla Firefoxsafeguard-secure-search.xml

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Here we go. The problem only occurs when I open emails. It seems to be random and I don’t recall it happening twice on the same email. I am attaching the OTL quick scan and also the aswMBR scan results. In addition I did an updated Malwarebytes scan and have attached that result also. Thanks much for your help.

Have you emptied your deleted e-mails folder and are the e-mails from people you know ?

As a rule I try to keep my trash folder empty about two to three times per week. Should there be an email address that I do not recognize I try to view the full header before opening. Those that I do not recognize I will send to the trash folder and deleted after. Thanks again.

As it is random I am afraid there is little I can do. As the e-mail area is not scanned by my tools as they are encrypted

The only pattern that I have seen is the URL blocked most time is HTTP://89.151.88.145 See the attachment. A few times I recall something else being blocked.

Location for that server http://who.is/dns/dedipower.net http://dawhois.com/ it has been noted to host malware http://urlquery.net/report.php?id=2972506

I am wondering… Are you using a trusted email provider?

Yes I am using a trusted email provider. I got a notification that a trojan horse was blocked when I clicked on a link on your page. i am unsure what is going on.

I will use a stronger tool

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Yes I am using a trusted email provider.
Which one are you using?
I got a notification that a trojan horse was blocked when I clicked on a link on your page. i am unsure what is going on.
I checked it and avast isn't reporting a (possible) trojan on any of my pages.