A lot of people seem to have had this infection and I’ve been exhausted trying to clean it myself, so I thought I’d come to ask the experts, because I just can’t anymore.
Please find all the relevant logs attached.
Thank you so much in advance.
A lot of people seem to have had this infection and I’ve been exhausted trying to clean it myself, so I thought I’d come to ask the experts, because I just can’t anymore.
Please find all the relevant logs attached.
Thank you so much in advance.
Let me know if this stops it
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: AppInit_DLLs-x32: c:\progra~3\{291cc~1\1170~1.1\feto.dll => "c:\progra~3\{291cc~1\1170~1.1\feto.dll" File not found Toolbar: HKU\S-1-5-21-1368636407-3246550607-2827547958-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-1368636407-3246550607-2827547958-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File 2015-05-05 00:47 - 2015-05-08 14:08 - 00000000 ____D () C:\ProgramData\{291CC1DF-799E-1059-C818-60DB189AB355} 2015-05-22 00:55 - 2014-04-01 20:33 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69 Task: {5C1C0B30-3D70-41BA-948C-BEC4FBFF9AB1} - System32\Tasks\IORRT => C:\IORRT\IORRT.bat [2014-03-06] () Task: {6681083D-BC9F-419F-845B-E9873D581396} - System32\Tasks\Hybrid => C:\IORRT\IORRT.bat [2014-03-06] () Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
No alerts or anything so far, thank you so much!
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe
Hi,
I’m having the same problem (URL: Mal and URL: Mal2).
I did the tests that TonyMask did to advance
I try a 2 or 3 anti spyware and malware but the problem persists
If someone could help I’ll be greatful
Let me know how the computer is after this
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION BHO: FineDealSooft -> {385D44A9-1147-460D-97EF-EEB00E7A232C} -> C:\Program Files (x86)\FineDealSooft\k3vNfZW3pVBJQY.x64.dll [2015-05-28] () BHO: savingitoyoou -> {8B721CF9-6CA3-4158-A8B7-96A39C0D6960} -> No File StartMenuInternet: IEXPLORE.EXE - C:\Program Files\Internet Explorer\iexplore.exe http://www.qvo6.com/?utm_source=b&utm_medium=ild&from=ild&uid=ST3000DM001-9YN166_Z1F13RF8XXXXZ1F13RF8&ts=1373725916 FF user.js: detected! => C:\Users\Trincado\AppData\Roaming\Mozilla\Firefox\Profiles\7dk5ony6.default\user.js [2015-05-30] CHR HKLM-x32\...\Chrome\Extension: [bicnnkjibmphdeigoodpjlcklcnaobdj] - C:\Program Files (x86)\TornTV.com\torntv10.crx [Not Found] CHR HKLM-x32\...\Chrome\Extension: [mdebcffgnijbblbinknkbefciofebcda] - C:\Users\Trincado\AppData\Local\CRE\mdebcffgnijbblbinknkbefciofebcda.crx [Not Found] 2015-05-28 20:16 - 2015-05-28 20:16 - 00000000 ____D () C:\Program Files (x86)\GreatSaving 2015-05-28 19:56 - 2015-05-31 00:22 - 00000000 ____D () C:\Program Files (x86)\savingitoyoou 2015-05-28 19:56 - 2015-05-29 20:25 - 00000000 ____D () C:\Program Files (x86)\FineDealSooft 2015-05-28 19:56 - 2015-05-28 20:36 - 00000000 ____D () C:\Users\Todos os Usuários\4561265672006486765 2015-05-28 19:56 - 2015-05-28 20:36 - 00000000 ____D () C:\ProgramData\4561265672006486765 2015-05-28 15:36 - 2015-05-28 15:36 - 00000079 _____ () C:\Program Files (x86)\prefs.js 2015-05-08 21:33 - 2015-05-08 21:33 - 00003054 _____ () C:\Windows\System32\Tasks\{9EB83A53-0536-4DE4-BD55-EE5BEBE8FFC5} 2015-05-07 19:37 - 2015-05-07 19:37 - 00003272 _____ () C:\Windows\System32\Tasks\Optimizer Pro Schedule 2015-05-07 19:31 - 2015-05-31 08:42 - 00000000 ____D () C:\Users\Todos os Usuários\{dfabad70-7a25-2293-dfab-bad707a2b5c1} 2015-05-07 19:31 - 2015-05-31 08:42 - 00000000 ____D () C:\ProgramData\{dfabad70-7a25-2293-dfab-bad707a2b5c1} 2015-05-07 19:31 - 2015-05-31 08:42 - 00000000 ____D () C:\Program Files (x86)\Optimizer Pro 3.89 2015-05-07 19:31 - 2015-05-14 19:04 - 00000000 ____D () C:\Users\Trincado\AppData\Roaming\4C4C4544-1431037904-4710-8054-CAC04F355731 2015-05-07 19:31 - 2015-05-07 20:38 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro v3.2 2015-05-06 20:03 - 2015-05-14 19:04 - 00000000 ____D () C:\Users\Trincado\AppData\Roaming\4C4C4544-1430953386-4710-8054-CAC04F355731 2015-05-04 16:54 - 2015-05-04 16:54 - 00000000 ____D () C:\Users\Trincado\AppData\Local\{3FB814B4-2C02-42A4-9B43-4149152BF993} 2015-05-01 19:45 - 2015-05-01 19:45 - 00000000 ____D () C:\Users\Trincado\AppData\Local\{1064AB41-F375-4116-9738-58639A6D4FFA} 2015-05-31 08:42 - 2015-04-05 13:56 - 00000000 ____D () C:\Program Files (x86)\XTab 2015-05-31 00:22 - 2015-04-05 13:55 - 00000000 ____D () C:\Users\Trincado\AppData\Roaming\4C4C4544-1428252923-4710-8054-CAC04F355731 2015-05-21 19:12 - 2013-01-12 23:42 - 00000000 ____D () C:\Program Files (x86)\Conduit Task: {5F846AB1-0CB7-465D-A20C-B9E4829A6F3A} - System32\Tasks\DealPlyUpdate => C:\Program Files (x86)\DealPly\DealPlyUpdate.exe <==== ATTENTION Task: {AC6A063E-6B74-42C8-BE77-B786106C9A7E} - System32\Tasks\Optimizer Pro Schedule => C:\Program Files (x86)\Optimizer Pro 3.89\OptProLauncher.exe <==== ATTENTION Task: {B68F4F5B-BBEB-490B-804A-27E0E5352885} - \DealPly No Task File <==== ATTENTION Task: {C57DD511-4A87-4C27-B718-2D373A3EC49B} - System32\Tasks\Desk 365 RunAsStdUser => C:\Program Files (x86)\Desk 365\desk365.exe <==== ATTENTION C:\Program Files (x86)\FineDealSooft C:\Program Files (x86)\TornTV.com C:\Program Files (x86)\DealPly C:\Program Files (x86)\Desk 365 Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
Thanks Essex,
I was receiving 2 different allerts, one has gone (URL: Mal2)
here the adwcleaner log
Are you still getting alerts then ?
Hi Essex,
I’m getting alerts yet.
But before the fixit I was getting 2 (URL: Mal and URL: Mal2) , now I getting only one (URL: Mal).
:-\
Could you screenshot the alert popup please
The second alert come back
It looks as though Chrome is infected
Re-install Chrome
Until now It’s worked.
If the alert come back I’ll come back too.
My very thanks Essexboy.
is there anything I can do for you?
Just tidy up I think
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe