hi i have the avast services till november of this year and my avast occasionally catches vires, for a week now my computer randomly shuts down, this mourning it gave me a message about a trojan horse but did not remove anything, what is going on with my computer?
No idea at the moment
What was the message from Avast with regards to file name and location ?
Download aswMBR.exe ( 511KB ) to your desktop.
Double click the aswMBR.exe to run it
Click the “Scan” button to start scan
http://public.avast.com/~gmerek/aswMBR1.png
On completion of the scan click save log, save it to your desktop and post in your next reply
http://public.avast.com/~gmerek/aswMBR2.png
THEN
Download OTS to your Desktop and double-click on it to run it
[*]Make sure you close all other programs and don’t use the PC while the scan runs.
[*]Select All Users
[*]Under additional scans select the following
Reg - Disabled MS Config Items
Reg - Drivers32
Reg - NetSvcs
Reg - SafeBoot Minimal
Reg - Shell Spawning
Evnt - EventViewer Logs (Last 10 Errors)
File - Lop Check
[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.exe
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
%systemroot%*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
CREATERESTOREPOINT
[*]Now click the Run Scan button on the toolbar. Make sure not to use the PC while the program is running or it will freeze.
[*]When the scan is complete Notepad will open with the report file loaded in it.
[*]Please attach the log in your next post.
ok one sec
its says it exceeds 10000 words, how can i get u the log?
here u go sorry, this is the log
Could you resave the file as ANSI rather than unicode please
http://i1224.photobucket.com/albums/ee362/Essexboy3/Untitled.gif
here is corrected log
Whilst I am reading this can you post the aswMBR log please
here ya go bud
Not a great deal showing apart from Norton and McAfee trying to run. I will remove those and empty your temporary files, this may take a few minutes
Start OTS. Copy/Paste the information in the quotebox below into the panel where it says “Paste fix here” and then click the Run Fix button.
[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-839522115-57989841-725345543-1004\] > -> HKEY_USERS\S-1-5-21-839522115-57989841-725345543-1004\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< All Users Startup Folder > -> C:\Documents and Settings\All Users\Start Menu\Programs\Startup
YY -> C:\Documents and Settings\All Users\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk -> C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
< Downloaded Program Files > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\
YN -> {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} [HKLM] -> [Reg Error: Value error.]
[Files/Folders - Modified Within 30 Days]
NY -> Norton Security Scan for Keisha.job -> C:\WINDOWS\tasks\Norton Security Scan for Keisha.job
[Empty Temp Folders]
[EmptyFlash]
[CreateRestorePoint]
The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here
I will review the information when it comes back in.
THEN
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Please download Malwarebytes’ Anti-Malware from Here.
Double Click mbam-setup.exe to install the application.
[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]The scan may take some time to finish,so please be patient.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
here is the log why couldnt avast detect this?
Malwarebytes’ Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6629
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
5/20/2011 5:24:24 PM
mbam-log-2011-05-20 (17-24-24).txt
Scan type: Quick scan
Objects scanned: 165954
Time elapsed: 7 minute(s), 43 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 3
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) → Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations\bak_XMLLookup (Hijacker.XMLLookup) → Value: bak_XMLLookup → Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations\bak_Application (Hijacker.Application) → Value: bak_Application → Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations\bak_intl (Hijacker.intl) → Value: bak_intl → Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations\XMLLookup (Hijacker.XMLLookup) → Bad: (http://www.helpmeopen.com/?n=app&l=x&ext=%s) Good: (http://shell.windows.com/fileassoc/fileassoc.asp?LangID=x&Ext=%s) → Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations\Application (Hijacker.Application) → Bad: (http://www.helpmeopen.com/?n=app&l=x&ext=%s) Good: (http://shell.windows.com/fileassoc/x/xml/redir.asp?Ext=%s) → Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associations\intl (Hijacker.intl) → Bad: (http://www.helpmeopen.com/?n=app&l=x&ext=%s) Good: (http://shell.windows.com/fileassoc/fileassoc.asp?LangID=x&Ext=%s) → Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detect
What problems do you have now ?