Malware infections

Been getting all sorts of harmful webpages and files blocked. Hope I did the right things. Thanks

Hello,

Your PC doesn’t seem to have Windows Update enabled and is outdated.

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

It worked! Thank you SOO much!

How do I change it to where Windows updates when needed?

Thanks!

Take a look here:

http://windows.microsoft.com/en-us/windows/turn-automatic-updating-on-off#turn-automatic-updating-on-off=windows-7

It says it’s already set on Install updates automatically :-\ But looking at the updates history, it looks like it’s been trying to update it since last year and it keeps failing.

Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk:

[*]Click the “Windows Orb” Start button, then click Computer.
[*]Right-click on the drive that you wish to check > Properties > Tools tab
[*]In the “Error checking” section, click on Check now.
[*]Place a checkmark in both boxes > Start.
[*]If the disk you have chosen is the Windows system disk:
[*]A message will notify you that a restart is necessary ask “Do you want to check for hard disk errors the next time you start your computer?”.
[*]Click Schedule disk check > OK and close all windows.
[*]Re-start the computer. The disk will be checked when the system boots.
[]This will take some time to run and at times may appear stalled but just let it run.
[
]When the disk check is complete, the system will re-start automatically and load Windows.

A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:

[*]Click the “Windows Orb” Start button → type “eventvwr” without the quotes → press the key.
[*]The Event Viewer window will open.
[*]In the left pane, expand “Windows Logs” and then click on Application.
[*]In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
[*]Look in the Source column for “Wininit”, with an entry corresponding to the date and time of the disk check.
[*]Click on that Wininit entry to select it.
[*]On the top main menu, click Action > Copy > Copy Details as Text.
[*]Paste the contents into your next reply.

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 7/13/2015 7:10:58 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Angela-PC
Description:

Checking file system on C:
The type of the file system is NTFS.
Volume label is TI105955W0C.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)…
316672 file records processed.

File verification completed.
940 large file records processed.

0 bad file records processed.

0 EA records processed.

49 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)…
401952 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)…
316672 file SDs/SIDs processed.

Cleaning up 3587 unused index entries from index $SII of file 0x9.
Cleaning up 3587 unused index entries from index $SDH of file 0x9.
Cleaning up 3587 unused security descriptors.
Security descriptor verification completed.
42641 data files processed.

CHKDSK is verifying Usn Journal…
36295176 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)…
316656 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)…
53965546 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

299632639 KB total disk space.
83199408 KB in 227698 files.
140192 KB in 42642 indexes.
0 KB in bad sectors.
430851 KB in use by the system.
65536 KB occupied by the log file.
215862188 KB available on disk.

  4096 bytes in each allocation unit.

74908159 total allocation units on disk.
53965547 allocation units available on disk.

Internal Info:
00 d5 04 00 0f 20 04 00 ac 89 07 00 00 00 00 00 … …
34 2b 00 00 31 00 00 00 00 00 00 00 00 00 00 00 4+…1…
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:



1001
0
4
0
0
0x80000000000000

161638


Application
Angela-PC



Checking file system on C:
The type of the file system is NTFS.
Volume label is TI105955W0C.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)…
316672 file records processed.

File verification completed.
940 large file records processed.

0 bad file records processed.

0 EA records processed.

49 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)…
401952 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)…
316672 file SDs/SIDs processed.

Cleaning up 3587 unused index entries from index $SII of file 0x9.
Cleaning up 3587 unused index entries from index $SDH of file 0x9.
Cleaning up 3587 unused security descriptors.
Security descriptor verification completed.
42641 data files processed.

CHKDSK is verifying Usn Journal…
36295176 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)…
316656 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)…
53965546 free clusters processed.

Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

299632639 KB total disk space.
83199408 KB in 227698 files.
140192 KB in 42642 indexes.
0 KB in bad sectors.
430851 KB in use by the system.
65536 KB occupied by the log file.
215862188 KB available on disk.

  4096 bytes in each allocation unit.

74908159 total allocation units on disk.
53965547 allocation units available on disk.

Internal Info:
00 d5 04 00 0f 20 04 00 ac 89 07 00 00 00 00 00 … …
34 2b 00 00 31 00 00 00 00 00 00 00 00 00 00 00 4+…1…
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …

Windows has finished checking your disk.
Please wait while your computer restarts.


Okay. Can you try Windows Update now?

It actually downloaded it this time but after it was trying to install it, it failed. I got an error code of 80073701 if that helps.

You can try some of these steps:

https://support.microsoft.com/en-us/kb/2700530

Says it’s not allowed to download on my computer. Thanks for trying and helping though.

I really don’t know. It is the better thing to contact Microsoft support then.