Malware Problems - bestdriver & Co.

Hi,

I’ve read about the things to do if I have a problem with bestdriver & Co. So I tried to follow the instructions and hope I did it right.

Here are my log files.

I hope you can help me (I get crazy about this pling pling pling all the time).

Thanks a lot!
Crissy

Edit: translate in english

Please post English here, else use the forum section for your language.
https://forum.avast.com/index.php?board=24.0

Corrected it. Hope it’s OK now :slight_smile:

OK, now you’ve to wait a bit…

Let me know if this stops it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: ProxyEnable: [.DEFAULT] => Internet Explorer proxy is enabled ProxyServer: [.DEFAULT] => http=127.0.0.1:50211;https=127.0.0.1:50211 FF user.js: detected! => C:\Users\Chrissy\AppData\Roaming\Mozilla\Firefox\Profiles\7kefb28a.default\user.js [2015-06-11] 2015-06-27 21:09 - 2015-06-27 21:09 - 00003032 _____ C:\WINDOWS\System32\Tasks\{CB83DE0F-FF76-43F5-8BD1-E6897C4858D1} 2015-07-13 11:59 - 2015-05-22 09:21 - 00000000 ____D C:\ProgramData\2f26cd8400005911 Task: {4C86307D-987C-418C-8607-C10CE3B19F82} - System32\Tasks\PostPoneInstall => C:\Users\Chrissy\AppData\Local\Temp\ce98ac2e-20c0-4a93-86f6-bdb3e61caf55.exe <==== ATTENTION Task: {A0980E8E-32DC-489A-BD7A-4BDDA0CB050E} - \Run_Bobby_Browser No Task File <==== ATTENTION Task: {A278B781-68A3-4079-A53F-987939EB892C} - System32\Tasks\MaxComputerCleaner_Start => C:\Program Files (x86)\Max Computer Cleaner\MaxComputerCleaner.exe <==== ATTENTION C:\Program Files (x86)\Max Computer Cleaner RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

I did a restart as the program told me. It took a few minutes. Here is the log.

The alerts should now have ceased, could you confirm that

Yes. Thx a lot :slight_smile: <3

Here is someone who did not have Avast to block the malware trying to take over http://www.geekstogo.com/forum/topic/354284-bestdriverstarnet-redirect-my-browsers/

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: