malware window

hi my avast home edition says i have a malware problem…i do as sugested and move it to the chest…but the avast malware window keeps coming up all the time…how do i stop it from doing this.

Welcome to the Forum.
What’s the exact message? What is the name and path of the offending file?
What’s your operating system?
The more information you can supply, the easier it is to offer help. :slight_smile:

What is the infected file name, where was it found e.g. (C:\windows\system32\infected-file-name.xxx) ? Check the avast! Log Viewer (right click the avast icon), Warning section, this contains information on all avast detections.

Were there any errors when you moved it to the chest ?

If it was successfully moved to the chest and it keeps coming back (same location and file name ?) then there are likely to be other elements that are restoring it.

If you haven’t already got this software (freeware), download, install, update and run it, preferably in safe mode.

  1. Ewido, a.k.a. avg anti-spyware If using winXP. or a-Squared free if using win98/ME.