malware

So without thinking I mindlessly clicked on a link from in a FB msg. It took me to a video in which I again mindlessly clicked on a .exe download to “update my flashplayer to watch the video”. So now I’ve got this stupid malware running on my pc and whenever i search google another firefox window will open up displaying “the best spyware removing programs” + when i click on a link (i.e. to the wordpress website) it’ll skip the site and take me to juggle.com. Avast recognized the malware but its still running. help? ???

p.s. now the spyware window is popping up by itself without even searching google.

Looks like you have a rogue/fake security application.

If it keeps coming back, there is likely to be an undetected or hidden element to the infection that restores or downloads the file again. What is your firewall ?

If you haven’t already got this software (freeware), download, install, update and run it and report the findings (it should product a log file).

Don’t worry about reported tracking cookies they are a minor issue and not one of security, allow SAS to deal with them though. - See http://en.wikipedia.org/wiki/HTTP_cookie.
Also available a portable version of SAS, http://www.superantispyware.com/portablescanner.html, no installation required.

thanks u so much. very helpful

You’re welcome.

Post (attach, using the additional option in the Reply window) the log files once you have run them and we will have a look.