Avast has found MBR Alureon-K (RTK) on my system. I am in the process of following your directions for tools and logs to speed up the process of getting clean. I ran SuperAntispyware Professional and it found Adware.IWin Games and BrowserHijacker.Favorites which have now been removed. I ran MBM Quick Scan and saved the log file to my desktop. I downloaded OTL to my desktop. When I attempted to run OTL, Avast found the file as suspicious and put it in Sandbox. Should I suspend my anti-virus softwares: Avast, SuperAntispyware and Threatfire while attempting to clean my system?
I’d like to get this right the first time.
Thank you.
Ok.
I ran the OTL scan and it saved Extras.Txt and OTL.Txt - Notepad to my desktop.
For the next step:
To attach : Within the post select:
Additional Options
Browse
Locate the OTL log
Select tthe OTL log
Where do I this? From My Computer? I have Windows XP.
Sorry but I’ve been at this for awhile and am not sure. I copied the aswmbr icon and it’s now in my C:\
but I don’t think that’s correct. How do I know if awsmbr.exe is there or not?
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of “TDSSKiller.[Version][Date][Time]_log.txt”. Please copy and paste its contents on your next reply.
On completion of this run can you let me know what problems remain
Re-run TDSSKiller and when you get the following item select delete
\Device\Harddisk0\DR0 ( TDSS File System )
Then
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from “Start with Windows”
Reboot and then run OTL
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Win32-Alureon-PS
Win32-Rootkit-gen (RTK)
Win 32:Alureon-ANP (RTK)
C:\TDSSKiller_Quarantinetsk 0005.dta - Moved to chest
Win32 Malware-gen - Moved to chest
C:\Documents and Settings\Lorna\Desktop\tdsskiller.exe - threat detected and blocked
Avast icon is no longer in my system tray but is still on my desktop.