Leave Aswmbr for now, we will take care of that later…
1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Unlock: C:\Users\hp\AppData\Local\Temp\MICROS~1.VBS
HKCU\...\Run: [MICROS~1] - C:\Users\hp\AppData\Local\Temp\MICROS~1.VBS [152739 2013-09-25] () <===== ATTENTION
C:\Users\hp\AppData\Local\Temp\MICROS~1.VBS
Startup: C:\Users\hp\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MICROS~1.VBS ()
hosts:
cmd: ipconfig /flushdns
AlternateDataStreams: C:\ProgramData\Temp:A1EDB939
AlternateDataStreams: C:\Users\hp\Cookies:ArYMAekF04DZw27UT
AlternateDataStreams: C:\Users\hp\Cookies:Y55sL366pqyDRJ1I9NU7wVWvr
AlternateDataStreams: C:\Users\hp\Local Settings:OEbM8XgIYgVbmoTxF1EJqDzX
AlternateDataStreams: C:\Users\hp\AppData\Local:OEbM8XgIYgVbmoTxF1EJqDzX
AlternateDataStreams: C:\Users\hp\AppData\Local\Application Data:OEbM8XgIYgVbmoTxF1EJqDzX
AlternateDataStreams: C:\Users\hp\AppData\Local\Temporary Internet Files:kkrW8P6YMtTwfbaLL1ajPwRmA
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
Then…
Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.
Then…
- Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.
- Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.
Instructions how to disable avast:
[*]Right click on the avast! system tray icon (
http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.
- Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
- When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.