Missing aswAra.dll for Remote Assistance

I am trying to use Remote Assistance to help my friend, but when I try to use it, I get an error message telling me I am missing aswAra.dll

I’ve tried “repairing” Avast! through Control Panel and restarted my computer, but with no positive results.

Which is your avast! version number and edition?
C:\Program Files\AVAST Software\Avast\aswAra.dll is the file you’re looking for…

Do you have the Remote Assistance feature installed? (click Change in the Control Panel, instead of Repair)

You were right. I must have chosen not to install the feature when I initially installed the program. I clicked change instead of repair as you said and I added the feature. Thank you for the help.

Kuroh, welcome to avast! forums, come back any time you need. Share avast! with your friends and family :slight_smile: