Hello @joywillbe,
Thank you for taking the time to share your feedback. I understand your concerns regarding the submission process and appreciate you letting us know about your experience. User feedback is valuable and helps us identify opportunities to improve our processes and tools.
I’d like to confirm that the official channel for submitting suspected malware samples is our submission form: Choose Your Sample Submission Type | Avast
You can find detailed instructions about the submission process here: https://support.avast.com/article/submit-file-url/
Please note that we are unable to review or process large sample files posted through the Avast Community. To ensure submissions reach the appropriate team for analysis, I kindly ask that all samples be submitted through the official form above.
All samples submitted through this channel are reviewed by our dedicated team. While we do not provide individual responses or status updates on submitted files, every submission is evaluated and contributes to future improvements in detection.
Thank you for helping us improve Avast’s protection.