I have been renewing when I receive notification that a product is about to expire. Result is that I now have 3 premium securities and 2 VPN but only 1 computer. You are cheating me and no longer trust you. Wish to cancel all Avast programmes. Your system of contacting to seek support is deliberately dersigned to make it impossible to do so withjout paying $66 non refundable making it totally unfair and, frankly, extermely dishonest. and
2 Likes
First, I’m an Avast user and not an Avast Team member.
I’m sure there is a question here, but you don’t say what you have tried. You could try this/these:
- Cancelling automatic renewal of the Avast subscription
- See https://support.avast.com/article/account-unsubscribe/#pc or https://support.avast.com/article/35 ,use the primary link for advice.
- Also see https://support.avast.com/article/Unsubscribe-FAQ/#pc
Refund request (1)
- https://support.avast.com/article/24/#pc - NOTE you should first cancel any payment mandate that you may have set up, or this could be actioned, requiring another refund request.
Refund request (2)
- From Avast account - https://support.avast.com/article/refund-request?l1=primary2#pc