My Avast is not still detecting the malwares

Avast Free Antivirus / Premium Security
1

Some Days ago I submitted some malwares to you and I got the feedback(5 of the 6 were malwares)

this is the topic:
ticket No: #OCW-856-64685
https://support.avast.com/Tickets/Ticket/View/1344492

I have the latest update of Avast with default setting,but my Avast is still not detecting the malwares

checking them on Virus total shows all files are caught by Avast

Examples:
https://www.virustotal.com/en/file/9a01774000bd3c7c36ceab2f4a4a1db156a035bf82eeb1b8cc13a8a7528f06e1/analysis/

https://www.virustotal.com/en/file/5bd6cade2fc3237632d81f9a24b6359ac08361157b8b4b940090146062e6fb3c/analysis/

2

Good to see no answer after two days
the support is not useful eithter:

https://support.avast.com/Tickets/Ticket/View/1370188

3

Perhaps a better forum to post this would be:

viruses and worms
http://forum.avast.com/index.php?board=4.0

4

This is interesting though. I wonder what the reason is…

5

Another misdetection…
whats going on?

6

Have you tried to scan the samples with PUP scan turned on?

PUP = not virus / Possible Unwanted Program

7

I turned it on and Avast can now detect it on downloading
but the previously downloaded is not caught by manual scan (r click>>>>scan)
how can I active PUP on rclick scan?

8

right click scan means EXPLORER SCAN.
you can configure its settings via
AVAST UI>>SETTINGS>>ANTI VIRUS>>SPECIAL SCANS>> EXPLORER SCAN ->SETTINGS

also read this one too. :o
http://forum.avast.com/index.php?topic=139506.0

actually explorer scan settings could not be saved properly some times.

9

thanks ank91 …the bug is still there…I stated the case for the support team,Ticket ID:#NRW-546-67602