My license suddenly does not work--help-work fine for a couple weeks

Avast Free Antivirus / Premium Security
1

???
I have Internet Security installed on my 2 Windows 7 machines and one Vista.
It ran fine until suddenly one day it told me that my license was not valid on all three machines-I have it on all three with the same license number.
Avast has decided to send me to the forums here instead of helping me to fix this problem directly!! Not happy with that.
Any help would be greatly appreciated!

It is was installed separately on three different machines, then suddenly stopped working on All Three Machines with an error code stating a license problem that the problem is with something in the Avast database–doesn’t it sound like someone shut off my license number even though I just purchased it a few weeks ago for working on 3 machines? Thus something Avast should help me with–not send me to forums for?

Any help would be grand…have a good day.

2

Hello gkshafer and welcome to the forum. :slight_smile:

Did you purchase a 3-PC or multi-pack license of AIS (Avast Internet Security) or a 1-PC license?

Did you purchase the license directly from Avast or someone else (an Avast reseller, online…which site)?

Do you have the original email that was sent to you from the purchase with the license information?

When you contacted Avast, how did you do this – email or phone?

What country do you live in?

Sorry for all the questions, but I am trying to help you. Thank you. :slight_smile: