I kindly request your assistance with what appears to be a false positive detection (URL:Phishing) on my legitimate online store: metalnow(.)pl
This is a real Polish business selling metal materials (sheets, rods, pipes, etc.). The site has never contained malicious code, redirects, or phishing elements.
Steps already taken to confirm the site is clean:
Full Wordfence scan – clean
Hosting server scan – clean
VirusTotal – 0/95 detections (previous minor flags were re-evaluated and cleared)
Switched from Quic.cloud CDN to local server hosting
Installed OV (Organization Validation) SSL certificate with full company details disclosure
Despite previous submissions via the false-positive form, I have received no response or update.
I would greatly appreciate a manual review and removal of the URL:Phishing block for metalnow.pl.
Thank you very much for your time and support. I’m happy to provide any additional information needed.
First, I’m an Avast user and not an Avast Team member.
You won’t get a direct response but it should be analysed within 48 hours, if found to be false it will be removed.
You don’t say how you reported it, you could also try this:
New location to report both a False Positive and or a False Negative (for File or URL) - Choose Your Sample Submission Type | Avast
There are sites that can also check a site link and or file upload.
The reported domain was manually checked, and based on the findings, the detection was removed. The website is now marked as clean in the Avast database. This change may take up to 1 hour to take full effect. Please accept my apology for the inconvenience caused.