okay I was on a website and the computer suddenly shut down> now I get this message saying: RUNDLL C:docume/alluse/applic… the specified module cannot be found.
also, there is nothing on my screen after it goes passed the welcome sign. like theres no icons or even the start button
need help plz!!!
Scratch that. I’m an idiot. see if you can access SafeMode w/ networking and try to do the following.
Then Essex or another member will try to help fix your problem.
no, I get the same error message in safe mode. there is nothing on my computer screen except the wallpaper. No icons, start button, time, etc.
yeah im currently using a laptop. there cant be anything done on the computer I suppose. I hope I get help from you guys. thank you very much and sorry to bother you guys
They do this because they like to. I’ll try and steer Essex or someone over here. They might know a few tricks.
Hi what version of windows are you running, is it 32 or 64bit
Also do you have access to a USB
thank you. yes there is usb ports. I think its 64 bit. it has a intel Pentium 4 processor 2.80ghz
well, I contacted dell support and they said it can be a bad hard drive. but they wouldn’t tell me how to back up data. So can someone help on how to back up data using a flash drive.
Essexboy will help you back stuff up and try to assist you. Give him a while acouple hours and he should answer you
I will give both Vista and 7
Download the following three programmes to your desktop :
For 64bit systems
2. Windows Vista 64bit RC
2. Windows 7 64bit RC
3. Farbar Recovery Scan Tool x64
For 32bit systems
2. Windows Vista RC
2. Windows 7 RC
3. Farbar Recovery Scan Tool
Insert the USB stick Then run Rufus
https://dl.dropbox.com/u/73555776/rufus.JPG
Select the ISO file on the desktop via the ISO icon.
Press Start Burn
https://dl.dropbox.com/u/73555776/RufusISO.JPG
Then copy FRST to the same USB
http://dl.dropbox.com/u/73555776/frstwintoboot.JPG
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
When you reboot you will see this.
Click repair my computer
https://dl.dropboxusercontent.com/u/73555776/W7%20repair.png
Select your operating system
Select Command prompt
https://dl.dropboxusercontent.com/u/73555776/W7%20Command.png
At the command prompt type the following :
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
https://dl.dropbox.com/u/73555776/FRST%20Start%20scan.gif
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
okay thank you very much for that info. um, I reinstalled windows xp. but now the system is weird. its lagging a lot. the cd was service pack 1. I having trouble upgrading it to service pack 3
oh boy, new problem. my computer only boots in safe mode. if I normally boot it, it goes to a black screen
OK from safe mode run the following programmes
[*] Download RogueKiller and save it on your desktop.
NOTE: If using IE8 or better Smartscreen Filter will need to be disabled
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan
https://dl.dropbox.com/u/73555776/RKScan.GIF
[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.
https://dl.dropbox.com/u/73555776/RKDelete.GIF
[*]The report has been created on the desktop.
[*]Next click on the ShortcutsFix
https://dl.dropbox.com/u/73555776/RKFixShortcuts.GIF
[*]The report has been created on the desktop.
Please attach: All RKreport.txt text files located on your desktop.
THEN
Download OTL to your Desktop
Secondary link
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir “%systemdrive%*” /S /A:L /C
CREATERESTOREPOINT
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs
okay, i run what you told me. i attached the logs as well
And heres the other log
When you try to boot to normal mode do you get any warnings/blue screens from windows ?
You appear to have SP3 installed
not really. it goes past the welcome screen. then its completely black
Could you reboot the computer and select the safe mode menu
On the menu is the option Enable VGA mode
Select that and let me know if it now boots
yeah it works in vga mode
OK what you need to do is update the video card driver, if that does not cure it then there is a problem with the card itself. What video card do you have