Need help removing 000000cb.@, 80000032.@

Hello,
I’ve contracted some virus that avast and MBAM have identified to be 80000032.@ and 000000cb.@. I can’t remove them using either program so I was hoping I could get any sort of help from here at all!

I’ve attached my logs with the post.

This is the MBAM log:
Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.10.28.01

Windows 7 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

10/28/12 8:10:00 PM
mbam-log-2012-10-28 (20-10-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 202082
Time elapsed: 4 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Windows\Installer{4cea5419-4201-9515-9a6b-3a9d090a00e1}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.
C:\Windows\Installer{4cea5419-4201-9515-9a6b-3a9d090a00e1}\U\000000cb.@ (Rootkit.0Access) → Quarantined and deleted successfully.

(end)

^ I just realized it says “Quarantined and deleted successfully.” but I’ve ran MBAM a million times and every time I restart my computer, these 2 files are still here!

Any form of help at all would be greatly appreciated! Thank you so much in advance. :slight_smile:

There may be some delay due to differing time zones and availability of the volunteer malware removal specialists.

Hello 8)

[*] I will be working on your Malware issues this may or may not solve other issues you have with your machine.
[*] The fixes are specific to your problem and should only be used for this issue on this machine.
[*] If you don’t know or understand something, please don’t hesitate to ask.
[*]Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc…)
[*] Please DO NOT run any other tools or scans whilst I am helping you.
[*] It is important that you reply to this thread. Do not start a new topic.
[*] Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
[*] Absence of symptoms does not mean that everything is clear.


Re-run OTL.exe.

[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.



:OTL
IE - HKU\S-1-5-21-370934243-1548146815-1464380983-1000\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}: "URL" = http://search.imesh.com/web?src=ieb&systemid=1&q={searchTerms}
IE - HKU\S-1-5-21-370934243-1548146815-1464380983-1000\..\SearchScopes\{E9324752-8BFD-FBF2-0CD1-507726499B2F}: "URL" = http://stp.startnow.com/s/?q={searchTerms}&src=defsearch&provider=&provider_name=yahoo&provider_code=&partner_id=681&product_id=691&affiliate_id=&channel=&toolbar_id=-1&toolbar_version=&install_country=CA&install_date=20110616&user_guid=9798F01FE19843AAA991C79D903920EF&machine_id=4e0009bda3b3be2be5415cec732fde22&browser=IE&os=win&os_version=6.1-x64-SP0&iesrc={referrer:source}
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKU\S-1-5-21-370934243-1548146815-1464380983-1000..\Run: [lpc] rundll32.exe " III   sssllleeeeeeppp,,,   ssshhhooowwweeerrr,,,   ssstttuuuffffff   llliiikkkeee   ttthhhaaattt...   WWWhhhiiiddddddeeennn,,,   ttthhheee   ooonnneee   IIImmm   iiinnn   ttthhheeellleeeaaasssttt,,,      bbbuuuttt   ssstttiiillllll   sssooommmeeetttiiimmmwwworundll32.exe "", RegisterDll File not found

:Files
C:\windows\assembly\GAC_32\Desktop.ini
C:\windows\assembly\GAC_64\Desktop.ini
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\@
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\L
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\U
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\L\00000004.@
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\U\00000004.@
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\U\00000008.@
C:\Windows\Installer\{4cea5419-4201-9515-9a6b-3a9d090a00e1}\U\80000000.@
C:\$Recycle.bin\S-1-5-21-370934243-1548146815-1464380983-1000\$IA1PFJ1.@
C:\$Recycle.bin\S-1-5-21-370934243-1548146815-1464380983-1000\$IC6AWDZ.@
ipconfig /flushdns /c
netsh int ip reset c:\resetlog.txt /c
ipconfig /release /c
ipconfig /renew /c

:commands
[CREATERESTOREPOINT]
[emptytemp]


[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.


Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.

How to disable avast:

[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.

[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn on this option after the cleaning.

Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.

When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.

Hi, I have the exact same problem on my laptop. What do I need to do ?

start your own topic here in the virus and worms section, explaining the problem… and we take it from there