I am trying to remove my URl:Mal issue and am having no luck. I see other people have had to post logs to find a fix for this problem. I am running aswMBR to get a log to post however it gets to the TemporaryInternetFiles and goes no farther. Any ideas if this is a problem with my computer or something with the software?
Hi,
Please download AdwCleaner by Xplode and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.
***** NEXT *****
Please download zoek.zip or zoek.rar by smeenk (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive…
[*]Close any open browsers
[*]Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*]Double click on zoek.exe to run the tool .
Please wait for the tool to start…
[*]Copy the text present inside the code box below and paste it into the large window in the zoek tool:
createsrpoint;
gpt.ini;z
C:\Windows\System32\GroupPolicy;v
C:\Windows\SysWOW64\GroupPolicy;v
StandardSearch;
emptyfolderscheck;
installer-list;
installedprogs;
uninstall-list;
[*]Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)
[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”
Here is a copy of the log
First of all, I noticed that you have more than one Antivirus installed, AVG and Avast. Choose which one to uninstall…
***** NEXT *****
Re-run zoek with the script below and attach here fresh zoek log results.
[COLOR=red]NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system[/COLOR]
C:\Windows\System32\GroupPolicy\GPT.INI;f
C:\Windows\SysWOW64\GroupPolicy\gpt.ini;f
C:\Windows\System32\GroupPolicy\Machine;fs
C:\Windows\System32\GroupPolicy\User;fs
bdclohbnljianlcncgegipmcafgfobbl;chr
cbjijbmegfijocnojmcmjfcdmohnmjge;chr
ebedjcbfnmpgmcpoeehbapplhilndpal;chr
autoclean;
emptyalltemp;
emptyclsid;
ipconfig /flushdns;b
Uninstalled AVG… here is the new log.
How is the situation now?
Not noticing any issues at the moment. I will post again if the problem appears again. Thank you for the help.
Still popping up occasionally when I am online. No where near as often but maybe 3 times a day. Want to make sure I eliminate all these problems. I will run original report and post log again.
Here is the new log file.
Also log file for previous script.
Is it better now?
No still having issues
Please download Farbar Recovery Scan Tool by Farbar and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
***** NEXT *****
Please download Malwarebytes AntiRootkit (MBAR) and save it to your desktop.
[i]For full instructions how MBAR works, read this article
> Doubleclick on the MBAR file (
http://www.mcshield.net/personal/magna86/Images/mbar.png
) and allow it to run.
• Click OK on the next screen, to allow the package to extract the contents of the file to its own folder named mbar.
• mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
• After reading the Introduction, click Next if you agree.
• On the Update Database screen, click on the Update button. Once you see ‘Success: Database was successfully updated’ click on Next
• Under Scan Targets ensure all boxes are ticked. Then click the Scan button.
Notice: with some infections, you may see two messages boxes:
- ‘Could not load protection driver’. Click ‘OK’.
- ‘Could not load DDA driver’. Click ‘Yes’ to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.
>> If malware is not detected, click the Exit button to close the program and post the mbar-log-year-month-day.txt and system-log.txt reports.
>> If an infection/s are found ensure Create Restore Point are ticked. Then select the "Cleanup! button to remove threats.
• The clean up procedure will be scheduled for process, pop-up will be shown.
Select the Yes button and the system should re-boot to complete the cleaning process.
>> Notice: only if an RootKit are detected, ensure to run fixdamage.exe tool located in mbar folder, \Plugins\fixdamage.exe
- Run fixdamage.exe, at the black window to continue type Y (alias for Yes). Wait few seconds for execution …
- When you see “press any key to exit” fix is completed, press any key to close the window. Reboot the system.
> The following reports will be created in mbar folder:
- mbar-log-year-month-day (hour-minute-second).txt
- system-log.txt
Please post both logs in your next reply.
Here are the logs
Download attached fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
Here is the new log.
PC seems clean, how is the situation now?
Only popping up rarely now and only when I am online so believe it is possibly blogging an actual pop up possibly.