Need some deeper assistance removing 80000000.@

Viruses and worms
1

Hello. Trying to clean up a family members computer and they are repeatedly getting Avast notifications for 80000000.@ (800000cb.@ according to MBAM).

I ran MalwareBytes and it found a number of problems that it was able to remove however one rootkit issue (800000cb.@) still remains. Attached are the two MBAM log files. The first MBAM log on 07/10/12 was the original scan and the 07/11 MBAM log is what happens after any subsequent attempt.

I’m running OTL now and I will post the logs as soon as it is complete.

2

Attached is the OTL log.

3

And here is the aswMBR log.

4

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF

:Files C:\Windows\Installer\{e00c605e-d2c2-caa6-39c1-35f124cba90f} C:\Users\Amy\AppData\Local\{e00c605e-d2c2-caa6-39c1-35f124cba90f}

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

5

Thank you so much!

I performed the steps as requested and the log files are attached.

6

So far everything looks good. I’ll update again if I see any new alerts but it looks clean.

Thank you again for your time! Very much appreciated!

7

Could you now update Malwarebytes and run a quick scan… Then let me know of any remaining problems