Today i wanted delete file from virus chest, but when i touched delete button, Avast GUI disappear, also tray icon disappear (probably crash of whole program). Only restart PC helped in this situation. Avast created mdmp file in logs folder but on this forum i cannot upload it, so i deleted it. This happen only once for me. Maybe is very rare issue i dont know. This happen on new build 2432 on Win 7 64bit.
Since version 20.7, Avast no longer warn me about new application version when “Ask when an update is available” is set. New version is only visible in settings on update tab, but not in main Avast window/tray icon as before.
Even after the various updates and micro updates, 20.8.xxxx still fails to update the Smart Scan report file C:\ProgramData\AVAST Software\Avast\report\Viruses & Malware.txt
Nor is there an entry for the Smart Scan in the Scan History option in AvastUI > Protection > Virus Scans
I’ve reported the no notification numerous times. I get my notification via Windows Security. It always lets me know when Avast is outdated.
Pretty sad but at least I’m being notified.
I found the source of memory “lead” on my installations.
Apparently are caused by the wpad.dat file used to auto setup the proxy server.
More details on my last post on this topic https://forum.avast.com/index.php?topic=237554.0
I have a question Is it normal that after update I have now 3 AvastUI.exe processes launched, with Avast Software engine server (aswEngSrv.exe) and Avast Software Analyzer (aswidsagent.exe)? I also can’t see “Avast Behavior Shield” anymore in my task manager. Is it supposed to be like that?
To me Avast Free has not yet automatically updated to the new version 20.8.2432. (I have the automatic setting of the updates).
Why? How long does it take on average to update automatically after it is published?
The update cycle is to spread/balance the load on servers (when you have hundreds of millions of users), but I would have thought you would have had it by now.
What do you see if you right click on the Avast tray icon and select About Avast ?
My guess is that it would say that there is an update available, etc.
After upgrading to this latest version of Avast, I have noticed in event viewer that on random moments i’m getting single errors from CAPI2 with definition: “A certificate chain processed but terminated in a root certificate which is not trusted by the trust provider”. Also i spotted that when i turn off my OS, i’m getting an information category error in event viewer about user registry handles leaks and there are few instances, 7 of them are by avastsvc.exe and one of them is lsass.exe. Any ideas why is this happening? I had these “registry leaks” before and repairing and clean reinstall of AV didn’t help (It’s showing only when Avast is installed) but process lsass.exe was never been there before and i was not getting that many errors about CAPI2, that’s why i’m getting worried now.
You have already been told why it might not have updated, there is an update cycle over a period of time to balance server load. All the hundreds of millions of avast users can’t update at the same time.
As I suggested checking the Avast tray icon and select About Avast would indicate an update is available, as that command will effectively check what you have installed against the latest version.
It is your choice to wait and see if it does update automatically.
[b]Repair & Clean Install of Avast → https://goo.gl/t7aJGq[/b] Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed https://www.avast.com/faq.php?article=AVKB204
If Repair doesn’t fix the problem, try the following:
If your Avast settings are not the default settings and you want them restored after the Clean Install, follow this before removing Avast. https://goo.gl/TXjM7h Clean Install of Avast: https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this: https://youtu.be/p-h3myRD51A