i am new in avast.
i just downloaded the free home edition and i have some questions.
first of all, i didnt had access to the internet so i disabled the webshield. what is tha mean?avast cant protect for viruses from the ineternet?
also, i cannot find how to start scanning my hard disks…
please if anybody knows to answer.
thanks in advance
What is your firewall ?
Does it allow ashWebSv.exe internet access ?
If it does delete the entry for it and reconnect to the internet, this will force the firewall to ask permission again.
Right click on the avast ’ a ’ icon and select Start avast Antivirus. This will do a quick memory scan and then open the Simple User Interface (a bit like a media player), here you can start on-demand scans.
No you don’t need to close the firewall, just find where the program/application control is and see if ashWebSv.exe (Web Shield) is blocked and you can try to allow it, but my personal view is to delete the entry for it and have comodo firewall ask again.
avast also detects spyware and adware but it isn’t a specialist anti-spyware application. You need look no further than my signature to see I use SuperAntiSpyware (free is on-demand only).