I recently registered Avast Home edition on my wife’s computer after the 60 day “trial” period. Have received and inserted the new key. Now I don’t have the Avast Blue Ball icon on the lower right of her screen. What do I need to do to correct? How do I know the program is running? Thanks.
Jim S
Reboot for a start and see if that resolves it.
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
avast! icon missing - As a temporary measure until this is resolved you can create a desktop shortcut for this file C:\Program Files\Alwil Software\Avast4\ashDisp.exe (the avast icon and interface to the providers). Right click on the file and select Send To, Desktop (create shortcut). You will need to run this after each boot until the problem is resolved.
What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, Spyware Doctor (StartUpGuard or OnGuard), PrevX, WinPatrol, ProcessGuard, etc. ?
Check the option in the Appearance tab of Program Settings. Or Make a link to ashdisp.exe in your startup folder. I wouldn’t try this as a first option (but a final one) as you won’t be able to find the true cause of the problem.
Reboot did the trick! I have lots to learn. Thanks for the help. It looks like the program is running fine.
No problem, glad I could help.
Welcome to the forums.