Does anyone know why any audio played now, whether it be youtube or whatever, constantly stutters? It didn’t do it before I updated to the new version 5. Now that I have updated, everything stutters unless I disable the antivirus. Obviously, it’s not my soundcard or BIOS or drivers or it would still do it when I disable this antivirus.
Hi,
I read a few times that some people had video streaming issues after installing avast 5…sorry no idea, I don’t have this problem and never had it with the various beta builds I tested. Must be something wrong with the web shield in certain conditions. What brings deactivating the web shield (not that I advise it), any changes ?
If I disable it via the 10 minute option in the notifications area of the taskbar, the video runs fine. Once the time is up, it goes back to stuttering. It’s a windows xp installation, btw. Forgot to mention that. It doesn’t slow down my computer at all which is good, it’s just that I use youtube alot and that just happens to be what is messing up. I have the videos set to low res and speed too just to see if it makes a difference but no dice.
It’s all of my audio. Not just youtube, as I had thought. Any video that I play anywhere at all stutters. The video picture is fine though. Reinstalled the operating system after my first post just because i had the time to do so and it remains the same.
All avast settings are left at default settings if that helps. Although did change the update timer to 480
the thing is according to the default settings, videos and audio are not supposed to be scanned (video/* and audio/* in the exclusion list) so your issue is weird, could you check if you have these in the exclusion list (web shield expert settings) ?
when will avast5 come via updater of version 4.8;;?
why do you post that here ???
I never had this problem and which browser do you use?
IE8 with only 2 add-ons (load time of less than a second) and no accelerators.
That seems to be ok. Is as it is supposed to be.
This happens to me too when I’m browsing the web, downloading, and playing anything with audio at the same time. I’m pretty sure it’s the shields because everything is hunky dory when they’re turned off.
I’m on XP SP3 and using Firefox.
Since avast! 5 I get a little stuttering with magicJack. Mostly when I make a call the stuttering is in the ring while I’m waiting for someone to answer.
Well, that’s interesting. When you scribbled “magic jack”, I looked under my desk to see if I had anything plugged into my usb and found that I had a flash drive plugged in with about 4 thousand of my sons baseball photos and quicktime movies on it. Once I unplugged the flash drive, I played a web video successfully without any stuttering while running Avast!
Will have to wait and see if it happens again. It may just be a coincidence but will post back after I check out some other hardware settings. It may not necessarily be Avast! causing the problem, per se.
Hah,
Now I realize that I also have this problem with my VOIP software
The usb thought was not relevant, I guess. I still have the problem. I don’t get it. It has to be the scanning engine being rude. That’s all I can come up with. On a side note, make sure that if you have updated from 4.8 to the new version that you check you’re IM settings for scanning attatchments sent via IM. Mine was still set to scan with the old 4.8 quick scanner even though it is no longer there to scan with. Change it to reflect the location for the new version of the quick scanner.
Sure wish that they would have left the option to enable the view of the update in progress icon.
You know, I wonder if you’re on to something here. I’ve had that happen to me too. :-\
I’ve uninstalled and reinstalled the Flash Player, also did a System Restore to be safe. LOL and I also got a hold of Adobe’s Flash Player debugger thing. (It debugs the Active X control.) So far, seems okay. Hmm…wonder if it’s some issue with Adobe Flash latest player and Avast new version? ???
I don’t know. there is all kinds of quirky little things happening now that never happened before. Even took the silly notion that maybe defragmenting may help but even that won’t function as usual. At the end of the defragment, the report states that there were files that could not be defragmented. This has never happened and I defragment almost daily.
I’m afraid to keep looking for reasons as to why it’s happening with the sound problem. Every time I go looking, I find something new thats broken since this update. Except now it’s an actual system program that’s fudged up. Guess it’s true that nothing really is free after all…
Well, I ended up putting YouTube in the URL exclusions. No more issues with the sound in the videos flipping out. 
This problem is really peeving me to no end. >:( >:
I’m getting the exact same problem. I didn’t realise a topic had already made as I posted one in the Avast home/pro forum. Hasn’t done it today but I don’t think it even bothered to load at all because the icon hasn’t come up on the taskbar. Arghh!
I certasinly wouldn’t put youtube into the exclusions list.