hi
help me … my email is : hossein_friends@yahoo.com
avast 4.8 cannot recognising >> C:\WINDOWS\system32\Hk_839233282\svchost.exe
this a virus or worm or trojan or…
but avast cannot recognising… how can remove it
Do you know there is a new avast 5 ? http://www.avast.com/en-eu/security-software-home-office
Check your computer for Malware with
Malwarebytes Antimalware http://filehippo.com/download_malwarebytes_anti_malware/
after install click UPDATE and run quick scan, click on REMOVE SELECTED to quarantine anything found
SUPERAntiSpyware http://filehippo.com/download_superantispyware/
Are cookies really spyware and are they dangerous?
http://www.superantispyware.com/supportfaqdisplay.html?faq=26
If anything is found come back and post the scan logs here
First I suggest you remove your email address to avoid it getting harvested by a spambot trawling web sites for email addresses.
Send the sample to virus (at) avast (dot) com zipped and password protected with the password in email body, a link to this topic might help and undetected malware in the subject.
Or you can also add the file to the User Files (File, Add) section of the avast chest (if it isn’t already in the chest) where it can do no harm and send it from there. A copy of the file/s will remain in the original location, so you will need to take further action and can remove/rename that.
Send it from the User Files section of the chest (select the file, right click, email to Alwil Software). It will be uploaded (not actually emailed) to avast when the next avast auto (or manual) update is done.