Newbie issues

Hi I’ve got a Galaxy SII and have just downloaded avast. All the anti-theft stuff is tickety-boo but I can’t find any way to access the privacy advisor, app management, SMS and Call Filtering. The virus scanner just shows “scanning apps” and stays forever on 0%. There is only 1 other thing written on the page which is Adservice which shows 0 problems. The screen which is shown in the user guide just doesn’t show up on my machine - ie no Scan apps box, no scan SD card etc. Have I just had a dud install or have I missed something? Thanks

I suppose you’ve installed avast! Mobile Security from Google Play (and not only the antitheft from a 3rd party site).
Do you have any other antivirus installed in the mobile?

Hi,

yes, I think I know what the issue is and it is ICS specific. It should be fixed in the next update. Until that I can recommend you two things:

  1. Try to just wait. I have been told that sometimes it runs after a few minutes.
  2. Try to reboot your device and run AMS again, it might work.

Filip

IM having the same probles on my HTC sensation scanning seems to stick on 1% did yours sort itself out?

All sorted once I deleted lookout and restarted my phone :slight_smile: