ng error log.

Avast Free Antivirus / Premium Security
1

Hey, i got some errors and it seems that ng cant install the vms currect. Anyone know how i can get ng to work? Did a clean install 2 times with uninstall tool both times the same errors again, again and again each 2 mins. Win7 64Bit virtualisation in Bios on. I cant find the attach button so i am sorry for copie and paste.

Here are the logs:

24.10.2014 00:12:33.055 2808 | error: NG machines are NOT ready to use, error: 0x00000015
24.10.2014 00:13:08.714 4772 | error: NG machines are NOT ready to use, error: 0x00000015
24.10.2014 00:13:16.792 2748 | error: CLSID_SessionAsw creation failed, error: 0x80040154
24.10.2014 00:13:16.792 3508 | Installing VirtualBox…
24.10.2014 00:13:31.160 3508 | Creating snapshot…
24.10.2014 00:14:59.594 3508 | Volume shadow set: {03a46dcb-348f-4ed2-9f6a-8a683c9fc57f}
24.10.2014 00:14:59.999 3508 | BCD volume: \?\GLOBALROOT\Device\HarddiskVolume1
24.10.2014 00:15:00.109 3508 | Windows volume: \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3
24.10.2014 00:15:00.171 3508 | Creating new hive files…
24.10.2014 00:15:54.755 3508 | Cloning NTFS volumes…
24.10.2014 00:18:32.513 3508 | Creating a new VM machine…
24.10.2014 00:18:34.900 3508 | Starting VM machine to create initial snapshot, it can take a couple of minutes…
24.10.2014 01:33:40.289 3508 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 01:33:40.292 3508 | CmdAvastInstallWrapper done (result: 0x800705b4)
24.10.2014 01:35:17.241 4272 | Starting VM machine to create initial snapshot, it can take a couple of minutes…
24.10.2014 02:50:18.135 4272 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 02:50:18.138 4272 | CmdAvastRepairWrapper done (result: 0x800705b4)
24.10.2014 02:51:17.002 5072 | Installing VirtualBox…
24.10.2014 02:51:18.167 5072 | Creating snapshot…
24.10.2014 02:52:11.794 5072 | Volume shadow set: {39c7fc83-db56-40ed-87cd-82520dad0b71}
24.10.2014 02:52:12.013 5072 | BCD volume: \?\GLOBALROOT\Device\HarddiskVolume1
24.10.2014 02:52:12.013 5072 | Windows volume: \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy4
24.10.2014 02:52:12.013 5072 | Creating new hive files…
24.10.2014 02:53:12.839 5072 | Cloning NTFS volumes…
24.10.2014 02:54:34.023 5072 | Creating a new VM machine…
24.10.2014 02:54:35.773 5072 | Starting VM machine to create initial snapshot, it can take a couple of minutes…
24.10.2014 04:09:37.011 5072 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 04:09:37.015 5072 | CmdAvastRepairWrapper done (result: 0x800705b4)
24.10.2014 04:11:16.963 5964 | Installing VirtualBox…
24.10.2014 04:11:18.271 5964 | Creating snapshot…
24.10.2014 04:12:16.064 5964 | Volume shadow set: {c3de7fd7-0075-4d51-8083-5d285195b8b5}
24.10.2014 04:12:16.149 5964 | BCD volume: \?\GLOBALROOT\Device\HarddiskVolume1
24.10.2014 04:12:16.234 5964 | Windows volume: \?\GLOBALROOT\Device\HarddiskVolumeShadowCopy5
24.10.2014 04:12:16.234 5964 | Creating new hive files…
24.10.2014 04:13:14.006 5964 | Cloning NTFS volumes…
24.10.2014 04:14:38.158 5964 | Creating a new VM machine…
24.10.2014 04:14:40.397 5964 | Starting VM machine to create initial snapshot, it can take a couple of minutes…
24.10.2014 15:53:50.221 4412 | error: NG machines are NOT ready to use, error: 0x00000032
24.10.2014 15:55:28.533 3872 | Starting VM machine to create initial snapshot, it can take a couple of minutes…
24.10.2014 17:00:48.654 556 | error: NG machines are NOT ready to use, error: 0x00000015
24.10.2014 17:10:38.754 3872 | error: PrepareNGSource failed, error: 0x800705b4
24.10.2014 17:10:38.756 3872 | CmdAvastRepairWrapper done (result: 0x800705b4)
24.10.2014 17:11:25.916 4828 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:13:25.857 2248 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:15:25.898 3920 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:17:25.867 2120 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:19:25.940 1036 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:21:28.874 276 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:23:25.869 2976 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:25:26.920 1940 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:27:28.866 3260 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:29:26.909 1524 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:31:28.862 128 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:33:25.904 4928 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:35:25.892 4496 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:37:28.877 1812 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:39:25.897 2976 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:41:25.874 1940 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:43:28.865 4460 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:45:25.918 3204 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:47:25.874 1804 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:49:25.908 2724 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:51:25.876 3984 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:53:25.859 1392 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:55:25.937 2976 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:57:28.861 4824 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 17:59:25.905 4444 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:01:25.860 3464 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:03:25.884 2476 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:05:25.887 3108 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:07:28.898 1456 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:09:25.935 776 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:11:25.864 4428 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:13:28.868 3996 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:15:25.900 5028 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:17:25.865 4520 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:19:25.901 2596 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:21:28.867 4692 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:23:25.876 4060 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:25:25.891 1692 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:27:25.870 4764 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:29:25.888 2468 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:31:28.871 212 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:33:25.862 4688 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:35:25.907 616 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:37:28.897 2028 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:39:26.882 4816 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:41:28.879 864 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:43:25.862 3296 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:45:26.931 5084 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:47:25.862 3520 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:49:26.894 3896 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:51:25.886 4912 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:53:25.865 3324 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:55:26.919 4816 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:57:25.884 4312 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 18:59:26.933 488 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:01:25.901 1072 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:03:28.897 1800 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:05:25.922 4128 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:07:28.899 992 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:09:26.936 1012 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:11:25.901 1380 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:13:28.930 1036 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:15:26.939 1072 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:17:28.901 2728 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:19:25.944 2140 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:21:25.877 948 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:23:25.914 4504 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:25:25.916 3352 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:27:25.915 4496 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:29:25.929 1692 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:31:25.887 2640 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:33:28.897 2912 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:35:26.923 5064 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:37:25.896 3840 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:39:26.935 3832 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:41:28.903 1732 | CmdAvastRepairWrapper done (result: 0x000003eb)
24.10.2014 19:43:25.919 4832 | CmdAvastRepairWrapper done (result: 0x000003eb)

2

What OS/SP?
What exact version of avast?
Does your system support hardware vm and is it enabled in the bios?

3

Win7 64Bit, bios virtual= on

latest version: end with 2206

its since beta 1 came out. never got ng running on this machine even after a clean win7 install with all updates.

4

I can’t help you with this.
Time for someone from avast to have a look at it.

5

It seems to be hardware related but my hdd is just fine with enough read speed. dont know what i can do. do a costum install without ng until i have a solution.

6

I’m also having a simluar problem to what Jan has described.

The VM boots without problems, the NG Command Line tool however claims there’s a problem.

02.11.2014 15:01:12.722 | error: NG machines are NOT ready to use, error: 0x00000015

in a different log I found this
VMX enabled!
VT-x/AMD-V init method: LOCAL

however in a XML file; SystemProperties exclusiveHwVirt=“false”