No answer from Avast account paid in full for full verson until 2013 July

Avast will no correct this issues when all my other computers are working with avast my wife’s will not they closed the account when it was paid up until July 2013 of July and when This July came it said no account. not updated when I paid for the full version. DMFugate@tampabay.rr.com where the issue is. Thanks Ed Fugate

Also why do we need to retype everything again when the Verification numere or letter may be typed incorrect a waist of time right

Also why do we need to retype everything again when the Verification numere or letter may be typed incorrect a waist of time right
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have you contacted avast ? http://www.avast.com/contacts