No download for Kaspersky database; Cleaned all my preferences from Firefox 3

Viruses and worms
1

Good evening,

on sunday i had a problem downloading ( I.E. 7 ) the database of the Kaspersky scan online, it gets blocked and doesn’t goes on; then i saw that my Firefox 7 page opened white with no preferences: i does a system restore and all comes as before.

Avast scanning didn’t find anithing that time, but some days before it find various Trojan on some bittorent files, and remove them.

Other scanning ( adaware, spybot, housecall65, liveone microsoft, asquared ) did not find anithing, but i feel that something doesn’t works as it should.

This is my HijackThis log: is there anyone so cute that may tells me if there’s something to delete?

Thank you!

PART ONE

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 21.42.21, on 30/06/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\programmi\a-squared free\a2service.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Programmi\Intel\Intel Application Accelerator\iaantmon.exe
C:\Programmi\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Intel\Intel Application Accelerator\iaanotif.exe
C:\Programmi\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\driven_dev\syncer\McciTrayApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmi\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Programmi\Alice ti aiuta\bin\mpbtn.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Programmi\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\system32\WgaTray.exe
C:\PROGRA~1\Motive\ASSTCO~1\MOTIVE~1.EXE
C:\Programmi\Alice ti aiuta\bin\mad.exe
C:\Programmi\HiJackThis_v2.exe

2

PART TWO:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alice.it/oggi/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l’accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: TrendProtect - {E3578B37-6346-4EC1-A82B-38273A100DCF} - C:\Programmi\Trend Micro\TrendProtect\MSIE\wrs.dll
O3 - Toolbar: TrendProtect - {F83BE649-1CC3-48EE-B2E2-0826CEF3822A} - C:\Programmi\Trend Micro\TrendProtect\MSIE\wrs.dll
O4 - HKLM..\Run: [IAAnotif] C:\Programmi\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM..\Run: [IntelMeM] C:\Programmi\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [Windows Defender] “C:\Programmi\Windows Defender\MSASCui.exe” -hide
O4 - HKLM..\Run: [Motive SmartBridge] C:\PROGRA~1\ALICET~1\SMARTB~1\MotiveSB.exe
O4 - HKLM..\Run: [AliceRE_McciTrayApp] C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\template\driven_dev\syncer\McciTrayApp.exe
O4 - HKLM..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User ‘SERVIZIO LOCALE’)
O4 - HKUS\S-1-5-20..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User ‘SERVIZIO DI RETE’)
O4 - HKUS\S-1-5-18..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User ‘SYSTEM’)
O4 - HKUS.DEFAULT..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User ‘Default user’)
O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra ‘Tools’ menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra ‘Tools’ menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne … nicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/service_comp … mHcmsX.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar … vSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resourc … oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour … se9563.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microso … 5050352710
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar … /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso … 5049889429
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan … asinst.cab
O16 - DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} (F-Secure Online Scanner 3.0) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s … wflash.cab
O18 - Protocol: trendprotect - {BC3A5F6F-12A0-4B14-A184-32939F413823} - C:\Programmi\Trend Micro\TrendProtect\MSIE\wrs.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - c:\programmi\a-squared free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Programmi\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Programmi\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe

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End of file - 10704 bytes

3

try delete all java version … you have jre1.5.0_06 , and reinstall last version ( jre1.6.0_06 )

1.5.0 is very very old …

http://www.java.com/getjava/

4

Thanks a lot, i’ll do it tonight home and tomorrow i’ll let you know.

Thanks again!

5

Based on your very old version of JAVA it may be worth a visit to http://secunia.com/software_inspector/ to sniff out any other out of date software. It requires JAVA so wait until you update your old one or it will pick on that too.

6

Well, really thanks for your indications.

Yesterday i removed java, restarted after taked off system restore, installed new java, turned on s.r. and restarded again: but kaspersky does the same, blocked on the download of the database.

I did an online scan with Panda, after have turned off avast because it recognize panda as a worm, and did not find anithing.

Better so, i suppose, and tonight i’ll follow you’re suggestion.

Thanks, have a nice day!

7

Panda is a pain in the a** because it doesn’t encrypt its signatures so avast detects the signatures as it is a signature based AV. There are plenty of other on-line scanner options.

On-line Virus Scanners and other useful Links Security-Ops.eu.tt.

What is the exact message when the Kaspersky is blocked ?
As avast isn’t a firewall and doesn’t block as you found with Panda avast scans and alerts to infection, but doesn’t block so there is something else in the mix.

I always pause the standard shield when scanning with other security applications, a0 it avoids possible conflict, b) identification of their signatures and c) reduces scan duration as there is no duplication of scanning (off-line).

This however, is different with on-line scans as you would also have to pause the web shield and that would give me goose bumps as for the duration of the scan you would be on-line with your trousers round your ankles. This where the on-line AV does encrypt its signatures (not Panda) isn’t a problem as the web shield wouldn’t be able to scan and detect them, so the web shield could be left enabled.

There are on-demand AVs that could be used as a secondary scanner like the free verson of bitdefender, etc.

8

Thanks again: i used to find that links here http://forum.html.it/forum/showthread.php?s=ace5dde5ef35ea3c5da5626d532076ef&threadid=973789 and knew how panda was a good AV, but i see that the page you linked may be more useful!

Kaspersky doen’t says anithing, only downloads upgrade for the program and keeps stopped after has found the link for the download of the database.

I’ll try to stop the Sunbelt firewall too, next time.

Thanks a lot, for your indications and for the absolutly no-trouble avast antivirus!

9

No problem, glad I could help, good luck.

A belated welcome to the forums.

10

And, of course, i apoligize for my terrible school english, learned about 30 years ago and keeped alive with blues, rock and pop songs lyrics… ;D

Nice to have found you, thanks to the italian kaspersky forum administator.

11

Your English is fine, I understood you perfectly, there are no tests on this forum ;D