No streaming updates after update to 26.3

Hi,

after updating Avast Free to version 26.3, I noticed that I am no longer receiving streaming updates.

I have already checked the settings and the streaming updates feature is enabled.

My system:

  • Windows 10 22H2 (64-bit)

Could you please look into this issue?

Thank you.

Working just fine on my win10 system.

Whilst I have yet to update my profile information below my post I have had 26.3 for a few days.
EDIT: Just updated m profile info below posts.

Okay, so it’s probably just an issue with my PC. Manually checking for updates didn’t change anything. I’ve also never had any BSODs, system freezes, or disk problems, so nothing else should have caused Avast to become corrupted except its own update process, which went smooth as usual.

I generally have my program updates set to manual and wait for notifications and update details any related hiccups in the forum before updating manually.

However, as a result of someone mentioning they had been updated to 26.3 (and the Limited Mode in notifications was no longer there) when there had been no notification on the forum.
So I fired off a Manual update followed by a restart (to confirm the Limited Issue, confirmed and Avast are Aware of this now) and not seeing this problem.

David, are you saying Avast have fixed the missing ā€œLimitedā€ setting issue now on 26.3 (i.e. more than just confirming it) ?

Ref: Notifications - Limited mode is gone in 26.3? - #5 by prokopes_

I think we should take DavidR’s sentence as a whole and ignore the parentheses:

So I fired off a Manual update followed by a restart and not seeing this problem.

The problem is the one posted by @TheOwner , namely

I noticed that I am no longer receiving streaming updates.

As for me, I’ve never had this issue with micro-updates after upgrading to version 26.3.

However, going back to David’s aside, it was more to explain the reason behind his approach… to check that the ā€œlimited modeā€ setting was no longer there.
I can confirm that the setting was no longer there and that it’s still not there at this time.
The fix @prokopes_ suggested doesn’t seem to have been addressed by Avast yet.

Furthermore, regarding the ā€˜Notifications’ settings menu, the option relating to the use of external storage also seems to have disappeared.

The most annoying thing about this is not so much that it has disappeared from the menu, but rather that it does not appear in the release notes for version 26.3, which we see immediately after the update.

It is not just a matter of a few bug fixes; there has clearly been a change to the programme, which is not a sign of complete transparency.

NO, that wasn’t my intention, I didn’t say that they had fixed it at all, just that they are now aware of it.

This however as chris… said is somewhat off topic in relation to the Streaming Updates issue of this topic.

@chris… @DavidR Thanks for clarification. I will stay on 26.2, until ā€œLimitedā€ is confirmed to be fixed by Avast.

Hi,

I have been monitoring this issue for several days and can confirm that streaming updates are not working.

I have also tested this on a second computer, where the issue is exactly the same – no streaming updates are being received.

Troubleshooting steps already performed:

  • Avast repair – no effect

  • Complete uninstall and fresh reinstall – no effect

  • Full system restore (Macrium Reflect) to a state with Avast version 26.2 – streaming updates were working correctly

  • After upgrading again to version 26.3 – streaming updates stopped working immediately

This clearly indicates that the issue is directly related to version 26.3 and is not caused by a corrupted installation or local system problem.

Since streaming updates are a critical part of real-time protection, this represents a serious security risk. I strongly recommend that this issue is investigated and addressed with high priority.

Avast Support Tool log:
File ID: 6A8JP

Thank you.

Since I changed my update settings yesterday, I’m no longer receiving streaming updates either, even though they’re enabled.
However, I was receiving them fine before I changed the VPS update settings from ā€œAutomaticā€ to ā€œRemind me ā€¦ā€

It’s odd that the person who wants updates(streaming) isn’t getting them, and the person who doesn’t want them(VPS)… is getting them.

I am to not getting streaming updates as well on the latest version

Hi, thank you for reporting this issue. I just wanted to confirm that we’re looking into it and it will be fixed as soon as possible. Sorry about the trouble!

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Hi again! We’ve just pushed out a micro‑update that should fix the streaming updates issue.
It should install automatically, but you can also check for a program update in Settings (the second CHECK FOR UPDATES button) and restart your PC.

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