Yes. I just got billed for something I don´t have. Someone please help me since AVAST doesn´t even have a functional e-mail either so…
First I don’t work for Avast, but an Avast User for many years.
Have you ever taken out a trial version of what you have been billed for ?
That may have required you to complete a payment mandate (or how would they be able to take the payment), if you didn’t cancel the trial and payment mandate it would be triggered at the end of the trial period or annual renewal.
I had a few trial versions running a couple of years ago, but I canceled them before they got renewed. I can´t even change/update my credit card details because it says there´s isn´t any.
I´ve checked everywhere on my account but havn´t found any details on why I got billed.
I checked this link: Cancelling automatic renewal of the Avast subscription - See Contact Avast Support - Avast Phone Number, and Chat Support
This link (off the one above) and seems to be the area you need to look into - https://support.avast.com/en-ww/article/troubleshoot-unknown-charge?inid=avast-support-contact_actbl-kb-troubleshoot-unknown-charge#pc
How did you find out, presumably in a CC bill, that must have had some reference/billing number ?
This may be helpful in reporting it via the troubleshoot unknown charge.
Thanks for the info but this didn´t help me at all sadly. I tried to call them but I couldn´t get through for only one time but then they hung up on my plus I got a very bad connection, couldn´t hear what they said. If only I got a functional e-mail adress. Do you have one?
I don’t have an email, but I believe there should also be a chat function, did you try that ?
I have tried to attract some Avast input in your topic.
Thanks! Seems like the only solution is to see if someone at Avast pick up the phone and be able to help me. (Hopefully) This is so annoying. Don´t like to be robbed once a year, since I believe this is a yearly subscription. Oh well…
Thanks again for trying to help me. 
Cheers!
You’re welcome.
Have you tried contacting the source of how the payment, credit card, bank, PayPal, was taken etc. etc. and seek a charge back.
Yeah. I´ve been in contact with my bank but there´s nothing they could do other than cancel my card. But then I have to get a new card, which will take 4-7 days to get, and that a long time to go w/o any money. So I don´t know. Let´s just hope customer service will answer me sometime so I can get any decent help. So strange they don´t have any e-mail…
Surely your bank can do a charge back if you say you didn’t authorise the transaction.
Cancelling the card as far as I’m aware wouldn’t get the money back, for that you would have to say you didn’t authorise the charge.
Finally got it solved! Thank you so much (again) for all your help.
You’re welcome.