Ok… but how do I get Avast to play that wav file when it completes it anti-virus update?? that’s the issue…
If I click on Properties under each wav file and change it to Avast will that work?
Everything is the right way. I also have them like you said above.
I would not change anything under properties.
If DavidR does not have any more ideas, I would have to say the problem lays in the registry.
If repairing Avast did nothing, you would have to uninstall it ( use removing tool ) and reinstall again.
Regards.
Well I think we are heading in that direction (clean reinstall including the use of the uninstall utility from safe mode) as a repair didn’t resolve the problem.
Yes, I think I will have to un-install and start over… I’m not very happy as I had problems upon insallation and had to install two patches for XP and now, a month later, more problems…
Thanks everyone for your help. Much appreciated.
So, I just un-install from Add/Remove programs and start all over… what happens to my registration?
Clean reinstall actions:
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Download the latest version of avast, 6.0.1203 http://files.avast.com/iavs5x/setup_av_free.exe and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
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Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
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- Now uninstall avast! (using add remove programs, if you can’t do that start from the next step), reboot.- 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.- 3. install the latest version, reboot.
You would need to register again from the avastUI, Maintenance, Registration section.
Actually, I don’t feel comfortable doing anything in safe mode… if I just un-install that’s not sufficient?
The uninstall tool ensures that all remnants are removed (to ensure a clean start) and it is ‘recommended’ it is run from safe mode.
Whilst you can try just a normal add remove programs uninstall, but there no guarantee of a completely clean start point for the install, the choice is yours.
Using the Clean Uninstall method under Windows Safe Mode will get you better chances of resolving the issue.
Since you are not receiving database update tray notifications either, you have no way to know “exactly” when a sound should be heared.
Had you knew “exactly” when a sound should be heard, then I would had suggested to try the following (might had worked, but not for sure).
While an Avast notification is displayed, and a sound is supposed to be heard, you could:
1_ right-click on the “Volume” icon in your tray area;
2_ open Volume Mixer;
3_ look at the volume level and mute status of the “Avast” column.
If Avast is (supposed to be) performing a sound, a column should be displayed in the Windows Volume Mixer. This column is only displayed while the sound is heard, and that’s why I say that you need to wait for some notification to be displayed (and its correspondent sound to, in theory, be heard).
After you confirm that the “Avast” column in the Windows Volume Mixer is correct (say, 100%) AND NOT in mute, you should at least wait for the next notification to actually be able to test if the sound is now active and is heard.
The only problem is, that you are not receiving database updates tray notifications either :(.
Well, I had planned to uninstall and reinstall today and then, last night, I suddenly wondered if a system restore would do the trick… I have not downloaded/upgraded/installed anything on my computer and there was not even a Windows update (since the pop-ups/voice-overs disappeared)… just system check-out points… so a restored to Tuesday and… everything is working just fine now. When I logged on this morning, there’s the pop-up and that voice telling me the virus definitions had been updated…!
No clue what caused this mess but that’s the odd part about computers… things just happen. I hope this is a good fix… Thank you again to all those who offered their help.
You hear such conflicting opinions… For instance, my computer-servicing company used to install “CA Anti-Virus” ($80 Cdn.) and I just hated it. Never knew what it was doing, user-unfriendly interface but they swore by it. Now, they like “Norton”. One of the guys there said “Avast” was good along with “AVG” and one of the guys there dislikes “Avast” and recommends “Microsoft Security Essentials” or “Norton”.
I’ll stick with Avast for now and hope that same pop-up issue doesn’t happen again…
Fingers crossed then, me I’m happy that it now works for you. Even more so after using system restore as I have seen that introduce problems in some cases rather than resolve them.
I haven’t looked back since I abandoned AVG for avast! (and stuck with it without problem) over seven years ago.