Not Able to Update or Uninstall my Avast

Avast Free Antivirus / Premium Security
1

Hello!

I badly need help with this issue.

Whenever i try to uninstall or update my avast , i’m getting this error prompt “The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x10b)”

I tried to follow what was done on this topic " https://forum.avast.com/index.php?topic=168069.0 " but i did not proceed on doing the Farbar Recovery Scan Tool fix because i think the code that was put is different.

Can anyone help me with this please?

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
3

Thank you for the quick response!

-It’s the FREE Anti-virus
-Version is : 7.0.1506
-64-Bit OS
-Other Security Software: AVG

4

Which one…?

5

I’m Sorry. It’s Windows 7 Ultimate

6

First, be sure to get rid of all remnants of AVG…!!
→ https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:

  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
7

I’m still getting the same error whenever i try to uninstall or install.

““The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x10b)””

8

Did you follow the instructions to the point…?

9

yes i did.

as i’ve mentioned, i have the same problem with this topic " https://forum.avast.com/index.php?topic=168069.0 "

10

OK, start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4

11

okay. done. thanks!

12

You’re welcome.

13

Still not getting any fix. Please help me. :-\

14

→ https://forum.avast.com/index.php?topic=210042.msg1427472#msg1427472