not enough server storage is available to process this command

Avast Free Antivirus / Premium Security
1

WinXP Pro w/ SP2

When trying to access a particular network share I receive the following error. “Not enough server storage is available to process this command”

According to MS an Antivirus may be the cause of this error. I tried adjusting the IRPStackSize, no joy.
http://support.microsoft.com/kb/177078/

Only after uninstalling Avast Home Free can I access the share.

Any suggestions?

2

Also get the following in the Event Viewer.

"Event ID: 2011

The server’s configuration parameter “irpstacksize” is too small for the server to use a local device. Please increase the value of this parameter."

3

I experienced this problem after installing my disk imaging backup software.

Removing that software allowed the share to work again. I was referred to the IRPStackSize increase too, but found I needed to increase it by more than the initial amount of 3 recommended in the Microsoft article.

For what it’s worth my value is now set to 18 - no problems with accessing network share.

4

The only thing that fixes it, is removing Avast Home. The share is an external USB drive. All my other shares work fine.

5

May I just ask for clarification?

Is this an external USB drive on another machine that is network connected to the machine on which avast is installed

-or-

is this an external USB drive connected to the machine on which avast is installed?

6

Connected to the machine on which Avast is installed.

7

It’s not just Avast that is causing the problem. I tried 3 different AV apps, all with the same problem.

8

After a few combinations, it finally started working. Not sure exactly what I did. However I did set the IRPStackSize to 18, rebooted, installed Avast, then rebooted again.

Thanks for the help.

9

Sometimes we just have to take the happy “by chances” that happen along.

I’m glad it is working for you again and welcome to the avast! forum.