Not logged in to account

another bug the avast account
image
please fix i tried 20 times

What is your browser and version number (plus Operating System) ?

I suspect that you may be using the Avast Secure Browser (which I don’t use) ?

If so this might be better posting this in the requisite version of the Avast Secure Browser - Avast Secure Browser - Avast Community - Android, iOS or Windows.

this error is from avast security
my browser is microsoft edge version 131.0.2903.14 (Official build) stable app, beta channel (64-bit)
my operating system

Edition Windows 11 Pro for Workstations Insider Preview
Version Canary
Installed on ‎10/‎20/‎2024
Evaluation expires on ‎9/‎16/‎2025 4:16 AM
OS build 27729.1000
Experience Windows Feature Experience Pack 1000.26100.29.0

Unfortunately I don’t use MS Edge either (or any Chromium based browser like the Avast Secure Browser) so I haven’t experienced this sign-in issue you are reporting.

My default browser is Firefox, if it is closed (rarely) I just open it no sign-in required.

I don’t know if this is a Chromium thing to log into your account and not the same as logging into your Avast Account ?

No, i sign up in one same browser. Plus i still can sign in 3 months ago so it might be an issue with avast website because i tried to repair the software many times.

Unfortunately I don’t know where it is that you are having to sign or why. I can only hope someone using Edge can jump in as I have never experienced this in Firefox.

1 Like

I’ll try firefox

I’ll still have the error

And I still don’t know where and what it is that you are trying to sign into, so I’m at a loss as to what else to suggest.

I’m trying to sign in to avast premium security windows

Like DavidR I am confused by what you are attempting to sign-in to.
(Note some of us forum members are using Avast Free, so do not see some of the Avast Premium windows)
Are you attempting to sign-in to Avast Premium after setting a password for Avast Premium settings?
OR
Are you attempting to sign-in to your Avast Account to do something?

I’m trying to sign in to use email guardian