I made the payment for reactivation of Avast pro but I am still unprotected as Avast has not renewed it and there seems to be no way of contacting them to renew or send my money back.
You can find your license(s) in your avast account or you can it send again to you through > https://www.avast.com/resend-license-paid.php
It is really easy to contact avast (ticket) > https://support.avast.com/support/tickets/new