Not scanning email?

Avast Free Antivirus / Premium Security
1

I use Thunderbird for my email client and I don’t believe my emails are being scanned in or out. Is there a way to verify that they are being scanned?

The reason I “think” they’re not being scanned is because there is no message added to the emails about them having been scanned.

Is there a “provider” or something that is supposed to be installed?

2

Did you run Mail Protection Wizard after installing Thunderbird?
You can certify showing the Headers of the message and looking for lines like these ones:

X-Antivirus: avast! (VPS 0441-0, 04/10/2004), Inbound message
X-Antivirus-Status: Clean

3

What is the mail protection wizard?
Where ?

4

Technical… I believe that you have to fix the mail settings manually and Avast does not take care of them for Thunderbird. I read that someplace in one of the topics here in this forum after trying to get it to work with TB myself. After taking care of the settings manually, it works fine.

5

How do I set them manually?

6

Nevermind. I did run the Wizard. Going to run some tests now. I also went through the Wizard and selected the “Manually” option.

Will report back.

7

I’m looking for the previous post, with directions, for you. If I cannot find it I’ll type them out here

8

Ok, still not posting the “Message Clean”

I’ve also checked the headers…Nothing about Antivirus.

9

Even worse now. I just used the email test from Jason’s Toolbox and nothing caught the .vbs (harmless test file version) that was attached to the email.

10

avast! works with multiple smtp/pop servers and can protect as many pop3/smtp server accounts as you want:

  1. Configure your email accounts to work without the antivirus and test them.
  2. If everything is fine, close all your email clients (programs).
  3. Start Menu > All programs > avast antivirus > Mail Protection Wizard
  4. Follow the non Outlook/Exchange option (i.e., the second one).
    You can choose the supported email programs and select all the accounts
    (even the ones created in the future).
  5. Configure your email accounts to use avast! as antivirus.

Note: the pop/smtp default servers are just the ‘default’ ones. They would be used to send files to Alwil Software (for virus analysis, for instance) and in special email accounts configurated to use ‘default’ servers.

Hope this helps.

More information here: http://forum.avast.com/index.php?board=9;action=display;threadid=4818;start=msg34754#msg34754

And about manual configuration, see ‘FAQ’ on my signature (browse until you find it…) or ‘Settings’ in [MailScanner] Section.

11

answers to manual configuration here:

http://forum.avast.com/index.php?board=2;action=display;threadid=7231;start=msg57282

12

THANK YOU! This actually worked. The person that was having problems with thier Thunderbird posted the steps they took as well. Very easy to do.

For those that may need the info:

In Thunderbirds Account Settings, Set ALL Incoming Mail servers to:
127.0.0.1

Then set all of your user names to yourusername#mail.whatever.com

For outgoing SMTP set it to 127.0.0.1 and use the same username format.
username#smtp.whatever.com

Works wonderfully.

13

your more then welcome :slight_smile:

14

Great, now I did it. Now I get

Cannot connect to 127.0.0.1; Connection Refused

Although, I expect it may have something to do with this :

5 Providers 3 Running

Both of the email features say:
Provider is waiting for a subsystem to start

What in the world does this mean?

15

Have you changed/updated your email client recently?

16

AAARRGG! Nevermind…For giggles I ran the MANUAL set up of the Mail Protection Wizard…It’s all working again.

I think it had to do with the removal of another Antivirus program. Avast seems much better so I switched.