Okay, new problem with 80000000.@, 00000004.@, and 00000008.@

Viruses and worms
1

Hello. I am now discovering that I have some Rootkit Trojans on my computer. Only one of these files is showing up in my free edition of PC Tools Spyware Doctor. These viruses are described as:
80000000.@ is a Trojan.Gen 2 located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U
00000004.@ I think is a Hacktool.Rootkit [Trj] located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U
00000008.@ I am not sure what this is but I looked up and I know its a virus which is located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U
trzBEE3.tmp I think that avast! said it was a Rootkit, but it is also located at C:\Windows\Installer{396bc10f-2988-55c1-bcfd-d01a8cd3c029}\U

Here are my system specs:
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name USER-PC
System Manufacturer TOSHIBA
System Model Satellite C650D
System Type x64-based PC
Processor AMD C-50 Processor, 997 Mhz, 1 Core(s), 1 Logical Processor(s)
BIOS Version/Date Insyde Corp. 1.60, 6/23/2011
SMBIOS Version 2.7
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “6.1.7601.17514”
User Name User-PC\User
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.60 GB
Available Physical Memory 1.85 GB
Total Virtual Memory 6.00 GB
Available Virtual Memory 4.13 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

I really hope that someone could help me remove these, because if they are removed, my computer should be 100% virus free! If I could have some help removing this, I would greatly appreciate it! Thanks in advance. :slight_smile:
-thelivingerror

2

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.

There may be some delay due to differing time zones and availability of the volunteer malware removal specialists.

3

Is this the same topic as the other two ???

4

It seems so, all the multiple posts are achieving is confusion and taking attention away from the main topic, http://forum.avast.com/index.php?topic=104491.0.

This topic and this http://forum.avast.com/index.php?topic=104502.0 one should be abandoned to avoid confusion.