On-Access Scanner Default Action

I am testing out the NetClient with ADNM console on our system here. So, I am still learning the ropes, but I do try to search for answers before asking them.

Here is my issue: When a virus is found coming in to the email, I get a dialog box that looks like this:

http://img.skitch.com/20100715-m8bbkpjff6282k283eryjmc3tj.jpg

Sometimes, a few of these come in a day and I would prefer that there is an automated action rather than a choice for the end-user.

I did go to the task properties for the on-access scanner, and I checked to see what the settings were for “Virus” under the different mail settings, and all of them say “Move to chest if failed delete file”.

Is there some other setting that I am missing?

Hallo.

I have this issue me too, with ADNM 4.8.995 and client 4.8.1061, during incoming e-mail scanning.
The ADNM documentation, at par. 6.1.4, claims that netclient defaults are for silent operations, but when a virus is found, a window appears asking user what to do; moreover, the advised action (delete) opens another window which requires another confirmation by the user: with a highly spammed account, this could means some minutes of mouse clicks…

I should first setup the relative provider to take default action without user intervent, and then change the default action (well, I even don’t know which is the default action…) to ‘Move to chest’; finally, I should find a way to setup all automatically by the administration service, probably with .ini preferences.
But how I can do all his??

-Setup the relative provider to take default action without user intervent: could it be the ‘Silent mode’ present in provider preferences (see attachment) ? But should I setup it to ‘Ok/Yes’ or ‘Cancel/No’? It’s not clear.

-Change the default action: inside provider settings, I don’t have any ‘Virus’ tab with the ability to setup the default action, as reported on some messages in the forum; so where I can change the default action?

-I read avast4.ini settings, but I wasn’t able to find any option for setting up those things.

I’m also waiting an answer from tech support.

Any idea?

Thank You.
Matteo