I have tried to cancel them both via the ‘my account’ facility - it has refused to let me do so, saying “We’re sorry, we couldn’t cancel your Auto-renewal subscription.”
I’m less than impressed.
Kindly confirm that my auto-renewal has been canceled and that I will not be charged on 26th Feb 2019.
did you have to put your credit/debit card details in and did you use paypal.
if so try canceling in paypal.
if not then best wait for a mod to advise.
I’m sorry for the delay in responding to you. I can confirm that both of the trials were cancelled on Feb/10/2019 and you will not be charged for the full subscriptions.