I’m working on my Husbands PC running Vista Home Premium. It was running super slow. Uninstalled a few things and ran a Quick scan, then uninstalled a few more things, turned off Windows Defender and firewall went in to scan with a boot scan and noticed that the drop down no longer shows deep scan, quick scan, scan a file… it only shows boot scan.
Sorry it took me so long to get back to this. I went into control panel and repaired the Avast internet security. I came back to it today and it still only shows Boot Scan in the drop down menu for the scans.
Any other suggestions or do I need to remove this and start over?
Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #3]
Uninstall in safe mode using Avastclear. [Running Avastclear is normal mode will give a prompt to go into Safe Mode]
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle… if so, uninstall it and reboot.
Install the version you downloaded.
Reboot.
Free: If you have the Free version, register the product for free for a year from the avast! UI.
Paid: If you have a paid license, insert the license key/activation code after the reboot at stage 6.
If you have any questions, please don’t hesitate to ask. It’s better to ask than make a mistake and start over again with the process.