Hello I have an open billing ticket trying to get a refund, but no one has responded. I tried calling avast and they said to fill out a ticket online, but no one is responding. Not sure who to reach out to.
Your ticket will go into the queue and should be dealt with in 7 to 10 days.
ok thank you. I didnt see any average wait time listed anywhere.
No problem 
If you don’t hear anything back within that time please respond back here with you ticket number.
I have still not received a refund. ticket #LWE-909-15509
Did you submitted a new ticket or changed the initial one ?
That is the only ticket I have opened.
I’ve reported this so hopefully it gets seen to quickly.
Yes, 9 business days now is time for resolution!! :-\
wait! We replied in this ticket on 15th and 23th. However from okcomputer606 replies it seems that our replies never reached him. Anyway - refund was issued today morning.
@okcomputer606 - would you mind to check your spam folder?