Ever since upgrading to 10.3.2225, I’ve had problems with Outlook 2003. When trying to open the address book, an error occurs: ‘The messaging interface has returned an unknown error’. Trying to delete a single instance of a recurring task also usually deletes all instances of the task. Clicking ‘To’ or ‘Cc’ or ‘Bcc’ also fails with the aforementioned error message.
I have run into the same problem on my wife’s computer (Win 7 32 bits, Outlook 2003 SP3). Clicking on the “To”, “CC” or “BCC” buttons generates the following error message: ““The messaging interface has returned an unknown error when sending mail. If the problem persists please restart Outlook.””
I have temporarily resolved the issue by deleting Avast entries in the Registry, but look forward to a program update that will solve the problem properly.
Same thing is happening when opening any MS 2010 application in Windows 7.
For the meantime, I will be uninstalling Avast until a fix is generated. >:(
Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 15.0.4745.1000
Application Timestamp: 55a4b990
Fault Module Name: StackHash_2408
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0000000077340017
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 2408
Additional Information 2: 2408750e837eda6353562d171ea2d88a
Additional Information 3: ee29
Additional Information 4: ee29ee1583cdd30f2fe3b1680e2e7107
Thanks pm! Seems to be working, although maybe that’s because I’d previously unregistered asOutExt.dll.
I see a couple of new files in Avast/x64 dated from this morning’s update. One of those looks like it should have replaced asOutExt.dll, but didn’t. Hope all is okay!
05-Aug-15 10:21 AM 498,920 asOutExt.dll
09-Sep-15 06:19 AM 496,872 asoutext.dll.1441743585935
09-Sep-15 06:19 AM 223 asoutext.dll.sum.1441743585935