Outlook 2007 popup says avast add-in has been disabled - but it's not installed!

Hi there

Some time ago, I had avast 4.7.something Pro installed (just the trial). I uninstalled (using the uninstaller) Avast (we got a corporate checker :frowning: ).

I then recently installed Outlook 2007. Now, when I start Outlook, I get the following modal popup:


Microsoft Office Outlook

The Add-in “avast! 4” (d:\apps\Alwil Software\Avast4\ashOutXt.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.

OK

How do I make it go away?

For reference, I’m computer literate. I’m not afraid of searching/editing the registry, for example.

Check if the avast plugin is not disabled into MS Outlook:

Outlook 2003 > Help > About > Disabled items
Outlook 2000 > Tools menu > Options > Other > Advanced Options > Add-In Manager

I’m not sure where it is on Outlook 2007…

Somewhere else :frowning:

You need to search the file extend.dat and delete it.
Do a forum search for extend.dat for more details.