Hi ![]()
I seem to have found the solution , but I’m still quite confused.
I changed my interface for the simple user interface. then I disabled the resident protection, and presto, it works!
I’m going to check if I can open and close the computer and have it save the settings.
But does this mean I am losing some protection?
So, that’s only for ‘saving the settings’. After booting, you should enable your protection again (if it does not start automatically).
If you do not enable, you won’t be protected.
So i seem to be back to the begining.
Am I not supposed to use “localhost” in the email setup?
This is my sympatico setup
incoming(POP3) pophm.sympatico.ca
outgoing mail (SMTPM) smtphm.sympatico.ca
my server requires secure authentication
outgoing mail server
swerner&&sympatico.ca
pwd
Also , my ini file seems to be correct but maybe I edited it wrongly.there are two autoredirect=1 and an ignoreaddress= which i don’t understand
so ,here is the last part (after mailscanner)
MailScanner]
PopRedirectPort=110,1110,1120,11110
SmtpRedirectPort=25,215,225,1025,11025
IgnoreLocalhost=0
AutoRedirect=1
ImapRedirectPort=143
NntpRedirectPort=119
IgnoreAddress=
AutoRedirect=1
No… you’re using XP, and there the email scanning is transparent, i.e., no need to change any settings.
What items in the ini file got reverted ?
I just checked by closing and opening the machine. It seems now ,that it is not reverting ,but I still must close the resident protection in oreder to send email.Basically I found that the 4 lines I added (modified)
PopRedirectPort=110,1110,1120,11110
SmtpRedirectPort=25,215,225,1025,11025
IgnoreLocalhost=0
AutoRedirect=1
just went back
The items that can be changed in the GUI should not be changed directly in the ini file, these changes will be lost. The items PopRedirectPort, SmtpRedirectPort and IgnoreLocalhost can be set in the Internet Mail provider settings on page Redirect. The AutoRedirect is 1 by default, so you don’t need to change it.
;D I just had exacly the same error message and sympatico assistance did not find the problem after trying all kind of test . But i saw your error message after copiing mine in google and i try all the setting about e-mail in avast anti virus protection ( I have the free one ) and i found the trouble : Open avast ‘On Acces Protection Control’ than clic on ‘Details’, clic on ‘Internet Mail’ icon clic on ‘customise’, than on the ‘SMTP’ tab, and remove the hook in front of ‘Scan outbound mail’, clic OK, OK . I do not know wy? but no more error message appear and sympatico mail work fine now. Good luck and I hope this will help you.
Tyflo
Tyflo
It does not help much to add to a post that has not been updated for over a year.
This problem has been covered in a number of other threads.
However, in case anyone else reads this - we know now that Sympatico recommends to its customers to send mail (SMTP) using a secure connection (TLS) on port 25. This is a rather non-standard use of port 25 and one with which avast cannot contend. The only realistic solution at present is for users of Sympatico email and avast to turn off outbound email scanning in the avast Internet Mail provider.