I’ve just installed Avast (pro)and am seeming to have a problem in sending mail through Outlook Express.Actually the problem had started some time ago when my isp had talked me into a microsoft premium account which has a secure setting.It immediately created problems with the AV I was using then (even though I subequently cancelled the upgrade).
There was some conflict with Zone Alarm,so I disabled the resident shield, but now I still get one of two errors
, depending on the setting. If I set the smtp to secure, i get The server does not support a SSL connection. Account: ‘Sympatico’, Server: ‘smtphm.sympatico.ca’, Protocol: SMTP, Server Response: ‘250 OK’, Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D
and if I disable , I get
The message could not be sent because the server rejected the sender’s e-mail address. The sender’s e-mail address was ‘swerner@sympatico.ca’. Subject ‘Re: two payments’, Account: ‘Sympatico’, Server: ‘smtphm.sympatico.ca’, Protocol: SMTP, Server Response: ‘530 5.7.0 Must issue a STARTTLS command first’, Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
Can any one guide me?
avast! does not support SSL (Secure Socket Layer) connections. Take a look here: http://forum.avast.com/index.php?topic=10428.0 to see how to set up secure email with avast!. Since SSL/TLS e-mail is encrypted and decrypted in the client, external virus scanners (including avast!) can’t read or scan it.
The solution is to pass e-mail in and out un-encrypted from your client (Outlook Express, Thunderbird, …) to a proxy program (Stunnel) that does the actual ssl or tls encryption/decryption of the pop3/smtp e-mail and communicates directly with the ISP server on the appropriate ports. Another drivers (OpenSSL) are need as a library of encryption/decryption routines.
Again, you’re using a protected account: Transport Layer Security (TLS). The IETF Working Group is responsible for developing the TLS Protocol which is intended to replace SSL.
Thanks.
i’ve tried to download stunnel from the site, but iget an error message that the server is down and I should fix the error. The mesage that comes up is:
Failed to open configuration file stunnel.conf
Syntax:
stunnel [ [-install | -uninstall] [-quiet] [] ] | -help | -version | -sockets
- use specified config file instead of stunnel.conf
-install - install NT service
-uninstall - uninstall NT service
-quiet - don’t display a message box on success
-help - get config file help
-version - display version and defaults
-sockets - display default socket options
2005.08.04 15:36:35 LOG3[1380:3724]: Server is down
This error is commonly related to a down service.
If you go Control Panel > Administrative Tools > Services … find stunnel and set it to automatic and start it.
Are you using a non-administrator account?
Thanks for that ,but I’m still confused. I never used a special administartive account - just my name. I can’t find stunnel listed in the services list.but the funny thing is ,I had saved the error message , and it seems there is a special stunnel icon on my taskbar.
Should be a problem in OpenSSL or in the Stunnel installation… Maybe trying to do both of them again.
The openSSL installation seems to have gone ok. The error message for Stunnel seemed to be when I tried to connect and make the installation.Maybe I have to download another file before stunnel?
Did you run? What message did you get?
\stunnel -install
when I go to the stunnel.org page and try to download the stunnel 4.11 on windows , it downloads , but , though it seems to download immendiately , when I try to run ,there is an error message that the
stunnel server is down due to anerror. You need to exit and correct the problem.Click ok to see the eror log window.
ailed to open configuration file stunnel.conf
Syntax:
stunnel [ [-install | -uninstall] [-quiet] [] ] | -help | -version | -sockets
- use specified config file instead of stunnel.conf
-install - install NT service
-uninstall - uninstall NT service
-quiet - don’t display a message box on success
-help - get config file help
-version - display version and defaults
-sockets - display default socket options
2005.08.05 10:58:55 LOG3[824:2988]: Server is down
ShlomoW:
- Go to the stunnel.org page
- Download stunnel 4.11
- Save the file to disk
- Open a cmd (DOS) window
- Go to the folder of that saved file (step 3)
- Write in the cmd the name of the file saved, add an space and then -install
- Click enter.
Won’t it work?
Thanks,but I still seem to have the same problem.Here is my command window
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\S Werner>Desktop stunnel4.1.exe -install1
‘Desktop’ is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\S Werner>cd Desktop
C:\Documents and Settings\S Werner\Desktop>stunnel.exe -install
‘stunnel.exe’ is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\S Werner\Desktop>stunnel-4.11.exe -install
C:\Documents and Settings\S Werner\Desktop>
and here is the error display
…
Failed to open configuration file stunnel.conf
Syntax:
stunnel [ [-install | -uninstall] [-quiet] [] ] | -help | -version | -sockets
- use specified config file instead of stunnel.conf
-install - install NT service
-uninstall - uninstall NT service
-quiet - don’t display a message box on success
-help - get config file help
-version - display version and defaults
-sockets - display default socket options
2005.08.07 13:02:46 LOG3[868:1684]: Server is down
Shlomo, you’re missing the quotes arround the command…
You have to build a stunnel.conf file. Create a file with this name, open it in your Notepad (text editor).
Write the configuration as posted in the links we gave you.
Save it in the same folder (I suggest another one, not your desktop).
Then run the stunnel from this new folder you’ve created:
“C:\Stunnel\stunnel4.1.exe -install”
Thanks. I think we are closingin ,but i’m not yet there.
This is my conf file:
We’re running as a proxy client to SSLify the Sympatico POP connection
client=yes
POP3 service, listens on localhost:11110
[sympatico-pop3s]
accept=127.0.0.1:11110
connect=pophm.sympatico.ca:995 #or the SSL port of your Secure POP server if you use another service.
SMTP service, listens on localhost:11025
[sympatico-smtps]
accept=localhost:11025
connect=smtphm.sympatico.ca:25 #or the SSL port of your Secure SMTP server if you use another service
It is in a fStunnel folder on the C:
This is the record of my install tries:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\S Werner>cd Stunnel4.11.exe
The system cannot find the path specified.
C:\Documents and Settings\S Werner>Stunnel4.11.exe
‘Stunnel4.11.exe’ is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\S Werner>cd C:
C:\Documents and Settings\S Werner
C:\Documents and Settings\S Werner>cd c:\
C:>md Stunnel
C:>cd Stunnel
C:\Stunnel>stunnel -install
‘stunnel’ is not recognized as an internal or external command,
operable program or batch file.
C:\Stunnel>stunnel4.11 -install
‘stunnel4.11’ is not recognized as an internal or external command,
operable program or batch file.
C:\Stunnel>"stunnel4.11 -install
‘"stunnel4.11 -install’ is not recognized as an internal or external command,
operable program or batch file.
C:\Stunnel>“stunnel4.11 -install”
‘“stunnel4.11 -install”’ is not recognized as an internal or external command,
operable program or batch file.
C:\Stunnel>“stunnel4.11” -install
‘“stunnel4.11”’ is not recognized as an internal or external command,
operable program or batch file.
C:\Stunnel>stunnel-4.11 -install
C:\Stunnel>“stunnel-4.11” -install
C:\Stunnel>“stunnel-4.11 -install”
‘“stunnel-4.11 -install”’ is not recognized as an internal or external command,
operable program or batch file.
C:\Stunnel>
I actually moved the Stunnel program to the new directory with the mouse; not by commands , buth the program is in the directory, and yet it doesn’t show.The error message,when I double click is the same as before - doesn’t open due to an error, and then failed to open the stunnel.conf file. But they are in the same folder!
Put the conf file into C:\Stunnel
Run
“C:\Stunnel\stunnel4.11.exe” -install
if it does not work, rename stunnel4.11.exe to stunnel.exe and run it with install
No matter what I do , I get the same error.Maybe Ineed to have the OpenSSL directory together with the Stunnel directory?
I tested everything and it’s working… :-
Do you have intalled the Stunnel service?
Is it check to start Automatically?
Is the stunnel.conf in the same folder of stunnel?
Is your firewall allowing stunnel to connect the Internet?
I don’t know what more can I do or tell to you… :-[
Hello,
I haven’t answered your last note becuase I finally did ,with the help of a friend, get the stunnel service working (automatically with the config file in the same directory).But then a strange thing seems to have happened. When I close the machine,the avast.ini file reverts to the old , and now (but not at first ) even when I correct it ,I can’t get the smpt service working.does avast have some sort of automatic update ?I found that the system seems to recognize the existence of two stunnels ,one is stunnel.exe and the other is stunnel-4.11.exe.But I only find oone version in the stunnel directory.I’ve allowed both internet access in zone alarm.
Have you any ideas?
Thanks
No… it’s not how it behaves…
You can, to be sure, disable avast! providers (the last down option of the tray icon menu), make the changes, boot.
Not for avast4.ini file.
Go to Control Panel > Administrative Tools > Services and find Stunnel.
Right click it and choose properties.
Which stunnel.exe file is it using?
Delete the other file.
thanks,
I am not too clear of which provider to stop. there seem to be 7 out of 8 running.Also,isn’t there a potential conflict between the resident shield and zone alarm?I think when I first downloaded avast! ,there was such a warning. how do i check that and fix it?
To test this (save settings) you must stop all of them, you must have 0 of 8 running.
Check this link http://www.avast.com/eng/webshield_issues.html
avast! Web Shield compatibility dialogue - Install/Update Question - YES or NO
If you are using ZoneAlarm Free you should click NO, because privacy features are not present in ZoneAlarm Free this will not turn off webshield transparent mode proxy.
Use a text editor and edit the avast4.ini file, the default installation location is C:\Program Files\Alwil Software\Avast4\DATA\avast4.ini (I would advise you copy avast4.ini before editing it, just in case).
Locate the line containing ZoneAlarmCompatibility= and delete that line. Save the edited avast4.ini file.
If you are using ZoneAlarm Pro and Privacy Control in ZoneAlarm is set to High and if you click YES in avast comptability dialog box the transparent mode proxy in webshield will be turned off you have to manually configure browser to access internet. To manually configure your browser watch instructional video