I’ve just installed avast, but I’m having serious problems to integrate it with Outlook Express. I have one Hotmail account, three IMAP accounts and one POP3 account.
After running the Wizard, I get only normal access to the POP3 account, one of the IMAP accounts has completely disappeared from Outlook (my Fastmail.fm account). On the Hotmail and two remaining IMAP accounts, I have lots of errors.
I’ve tried to follow the solution proposed by the FAQ and separately set each account up, but even then I have the same problem.
Can anybody help me?
Well, I do not know much about Hotmail and IMAP…
But if you click the User FAQ links in my signature and, with patience, dig a little into the topics you will see some information abotu Hotmail.
Am I wrong to think that your IMAP account must be protected by the Outlook/Exchange plugin and not the Internet Mail provider (that is only for pop3/smtp accounts)?
Dronyon, take a look at this screenshot… everything is configured through avast! Mail Protection Wizard without any single problem… just run that tool in avast! directory and chechk options that you would like to be checked…
When you ran the mail protection wizard I bet you selected the choice ‘automatically protect all my accounts’ yes? Then you were asked for the smtp and pop3 details - if so the problem is that all your accounts use different smtp/pop3 details. By entering the details for one teh wizard changed all so now all but one of your accounts wont send/receive email. True?
Each email account must be set up manually!
To rectify run the wizard again.
Select automatically remove protection.
Your accounts will now all have the same smtp/pop3 settings.
Change them back to how they should be in outlook accounts preferences.
Run the wizard again and this time do each account manually with their individual smtp/pop3 settings.
Bit pants that the wizard can’t deal with more than one account and I’m surprised one of the more ‘experienced’ couldn’t tell you this.
...and I'm surprised one of the more 'experienced' couldn't tell you this...
If you read carefuly our replies up there, you would see that it’s already been suggested to run Mail Protection Wizard and check all options that he would like to be checked… in other words, it means that he should configure all accounts he would like avast! to cover…
Also, my friend Technical already suggested him to take a look at his signature link regarding configuring Hotmail account.
Rubbish, when asked for the default SMTP and POP3 (in the MPW setup), it is exactly that, the default, not the one and only one.
It is the same as the default email account in OE, the default, doesn’t mean that you can’t send or receive email from your other accounts.
I have 5 email accounts that I can send and receive email from and they were all setup by the Mail Protection Wizard and they all work without having to change/modify any settings.
Totaly agree with you DavidR… it says Default POP3, not the only one that will be checked with avast. It would be so stupid to protect only one e-mail account and leave other accounts unprotected. That thing Alwil Software would never let happen…
Yeah right all get on your high horses - the wizard may say default but on auto it actually sets up all of the accounts the same. Must be a bug. Try it.
S.Z.Craftec - read the post again - I never said it would only check one account I said it would use the default pop3/smtop setting on all accounts thererefore any that don’t use the default can’t send/receive mail.
No it doesn’t, on the first auto run as you say ??? all my accounts worked sending and receiving email from ALL accounts, just as it was with OE before installation - To me that doesn’t sound like a bug, when it works for me it sounds like the bug is the operator.
If you have a problem put it down in a post and we will do our best to help you, but please lose the attitude, this is a friendly forum.
S.Z.Craftec - read the post again - I never said it would only check one account I said it would use the default pop3/smtop setting on all accounts thererefore any that don't use the default can't send/receive mail.
I suggest that you read my post again.
[i]I have 5 email accounts that I can send and receive email from and they were all setup by the Mail Protection Wizard and they all work without having to change/modify any settings. [/i]
Ok so the wizard worked for you so maybe there is no bug - but maybe there is as it didn’t work for me, and maybe it didn’t work for dronyon either? Just maybe that’s all - I highlight a problem I experienced and you dismiss it with the reply "Rubbish…" - maybe the attitude is actually closer to home.
Actually Bikeman, you’re the only one in this forum with attitude right now… we all try to speak nicely and calmed down…
This forum is meant to be as forum for helping each other and what’s more important, as gathering for making new friendships. We all know how to do that and believe me it’s very easy… just calm down, and try to speak nicely and not to jump all over some people with conclusions. All these people in this forum are avast! users, but also, we all are very good friends… unlike in some other forums. Everyone knows that this forum is the best !!! Period ! (actually that’s exclamation point, but who cares ;D )
Every single problem can be fixed and repaired, it just needs calm heads. Slow down, and everything will be OK… unless, you are one of those who visits forums like this one, just to make verbal fights… but I highly doubt that, and I believe you are good guy who just expressed himself in a wrong way…
DavidR and I, don’t wanna fight against you and we don’t wanna fight anyone in this forum either… we are here to help, so if you can help, stick around and everything will be just fine.
I first installed AVAST many months ago, and liked it so much I upgraded to AVAST 4.1 Pro about 3 months ago. Since doing so, I have had an extremely vexing problem with email and Outlook Express. I have 5 POP3 accounts and one HTTP account. I receive on all accounts with no problem.
I have two SMTP servers with five user names and passwords. Sometimes, email sends with no problem. An hour or two later, the email will not send. Instead, I get a popup asking for user name and password. I have made no changes. I verify my user name and address, click OK, and seconds later the popup returns. I switch to another account and the email goes fine, for awhile, then I have the same problem with that account.
I have scanned this topic in the forums and found several “possible cures,” and tried just about all of them, from “protect all my accounts” to “manually configure.” I even tried “remove protection” only to find it had also removed my sent email files.
I have printed the email configuration from the help pages and checked off each step as I completed it, then rebooted. I still have the same problem and am constantly switching from one account to another, or reconfiguring it in order to send email.
Is there any way to solve this dillemma?
Welopez@starband.net
Win XP Home
P4, 2.8 GHz, 512 MB RAM
Starband 2-way satellite modem
Zone Alarm Pro 5
AVAST Pro 4.1
As far as I can tell, everything should be alright, but what does the WSAAccept not loaded mean? I just tried sending again, and one of 3 emails was sent with no trouble. I thought the other two were sent, but have not received them yet. Perhaps they took the long way around?
Okay, after my earlier post, I set for a virus scan and then drove to town to run errands. Two hours later I returned and sent out several emails with no problem. Then I had some office chores to attend to, and two hours later wanted to send two more emails, but not I keep getting the popup asking for my user name and password. Because all is correct, I click OK, then after a few moments the popup returns. This time I enter my user name and password (with no changes) and click OK, then the popup returns. I even tried doing a cold boot to see if AVAST would correctly read the INI file again, with the same, negative results. It seems as if I can send email only when the puter is in a good mood!?! LOL! Except, it ain’t funny.
Welopez, try to see your avast! connection (Basic) configuration.
How do you connect the Internet: dial-up or DSL (permanent)?
Also, in your browser set the correct way you connect (maybe Tools > Options > Connections).
I have a direct connection (2-way satellite modem). Dialup is miserably slow over 20 miles of twisted pair, and neither DSL or cable will be available in my area this millennium. The browser is automatically configured by the Starband software for my LAN. I do not use a proxy server.
Guess what? After my previous post… I shut down completely and went to fix dinner. I returned after 45 minutes, re-booted and easily received all the emails from my accounts. One necessitated a reply, which I did, then added it to the two previous emails sitting in my out box. When I clicked on send–Glory Be!!–all three emails went out with no problem!
This is what I mean by frustrating; sometimes it works just as it us supposed to, an hour later it will not send, even though no settings have been changed.
As Alice said, stepping through the looking glass, “Curiouser and cuirouser…?” :-\
Just a thought on my part as to what may be going on with your Satellite ISP system. This sporadic behavior that your experiencing may be due to partial “rain fade” that those Satellite sytems are subject to. The moisture from rain etc does not have to be right at your location. If there are rain droplets in line from the apex of your Satellite dish to the Satellite in outer space this can occur. This is because the frequency length of the rain droplets is the same frequency length as what the Satellite system is operating on. This happens quite frequently with the smaller Satellite dish systems that provide Television entertainment to millions of users. You might keep track of what the weather is like in your area when this happens again If it happens again. This is just one possible reason that I can think of. The better the Satellite dish is aimed at the Satellite in outer space the better results you will get and less “rain fade” problems.
Hope this helps. Have a nice day.
ROFL! Sorry, perhaps I should have mentioned I live in southern Nevada, about 70 miles north of Vegas. I’ve had rain fade once in three years, and “dust fade” twice. ROFL! I doubt if that is the problem. :
